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Audley End (AUD)

Audley End station, Station Road, Wendons Ambo, near Saffron Walden, Essex, CB11 4LB

Car Park - Rail replacement

The car park at this station will be entered by rail replacement on 20/07/2025.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:00 - 19:00
  • Opening Hours,Saturday: 07:00 - 18:00
  • Opening Hours,Sunday: 09:00 - 17:00
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Information Available

  • Yes - from help point
  • Yes - from ticket office

Customer Information

Unavailable

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 06:00 - 19:00
  • Information Services Opening Times,Saturday: 07:00 - 18:00
  • Information Services Opening Times,Sunday: 09:00 - 17:00

Staff Help Available

  • Staff Help Available,Monday to Friday: 06:00 - 19:00
  • Staff Help Available,Saturday: 07:00 - 18:00
  • Staff Help Available,Sunday: 09:00 - 17:00

Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (12 miles south) for journeys towards London. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended

Customer Help Points

Yes

Help point available on platform 1

Customer Services Notes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Sunday & Public Holidays: Available

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This station has step free access to platforms via lifts.

This station is a category A station according to ORR station classification system.

https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Waiting rooms
  • Waiting rooms,Monday to Friday: 06:00 - 18:00
  • Waiting rooms,Saturday: 07:00 - 17:30
  • Waiting rooms,Sunday: 09:00 - 16:30

Waiting rooms are available on platforms 1 and 2

Seating area

Available

Wheelchairs available

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Details of nearest taxis are shown on station information poster

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

Audley End Car Park 1

4 spaces

Audley End Car Park 2

0 spaces

Accessible car park equipment

Audley End Car Park 1

Audley End Car Park 2

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 06:00 - 19:00
  • Staff help available,Saturday: 07:00 - 18:00
  • Staff help available,Sunday: 09:00 - 17:00

Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (12 miles south) for journeys towards London. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended

Customer Help Points

Yes

Help point available on platform 1

Helpline
  • Helpline,Monday to Sunday: 08:00 - 20:00

08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are only available in limited locations

Toilets

Available

Toilets are located in the booking hall and are open when the Ticket Office is open

Accessible Toilets

Available

Baby Changing

Available

Female toilets

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 06:00 - 18:00
  • Waiting Rooms,Saturday: 07:00 - 17:30
  • Waiting Rooms,Sunday: 09:00 - 16:30

Waiting rooms are available on platforms 1 and 2

Seating Area

Available

Station Car Park

Car Parking Availability
  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available
Spaces

657 spaces

Accessible spaces

4 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per hour £1.00
  • Off-peak rate £7.30
  • Rate per day £8.90
  • Rate on Saturday £5.00
  • Rate on Sunday £5.00
  • Rate per week £45.00
  • Rate per month £130.00
  • Rate per 3 months £355.00
  • Rate per year £1250.00
Notes

£78.00 Flexi ticket

Premium Bay

Spaces

5 spaces

Accessible spaces

0 space

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per year £2185.00

Refreshment Facilities

Unavailable

Shops

Available

News agent

Public Telephones

No

Public Wi-Fi

Available

Post Boxes

Available

Bicycle Storage

Spaces

86 spaces

Type of Storage

Stands & Racks

Location

Within station and on forecourt

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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