Aviemore (AVM)
Managed by ScotRail
Station facilities
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Station seating facilities
Station seating facilities Part of the ticket office
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Trolleys
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Refreshments
Note Cafe, restaurant -
ATM machine
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Toilets
Toilets The toilets are located in the Waiting room. The toilet facilities are only available during ticket office opening hours. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
Tourist information office -
Shops
Shops WHSmith newsagent
Aviemore
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage spaces
- 16
- Storage CCTV
- No
- PlusBike (cycle hire)
- Bothy Bikes www.bothybikes.co.uk
Mike's Bikes www.aviemorebikes.co.uk - Car Park
- Station Car Park
- Operator
- Local Authority
- Address
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- Opening hours
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Monday - Sunday 24 Hours a Day
- Number of spaces
- 10 with 2 accessible spaces available
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Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Onward travel information
- for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Taxi
- visit www.traintaxi.co.uk for details of taxis available for hire
- Impaired mobility set down / pick up points available
- Yes
- Car hire
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Aviemore Car & Van Hire: www.aviemorecarhire.co.uk
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 07:30 - 21:25
Saturday 07:35 - 14:39
Sunday 09:40 - 17:20
Proposal to alter hours
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket office
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
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Monday - Friday 07:30 - 21:25
Saturday 07:35 - 14:39
Sunday 09:40 - 17:20
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- ScotRail Lost Property Information
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Monday - Sunday 07:00 - 21:00
- 03301 092 833
- Customer Services
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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Buses pick up/drop off from the car park in front of the station
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Cafe, restaurant
- Shops
- Yes
- Type of shops available
- WHSmith newsagent
- Toilets
- Yes
- Toilets Location
- The toilets are located in the Waiting room. The toilet facilities are only available during ticket office opening hours.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Tourist Information Office
- Yes
- Tourist Information Office location
- Waiting Rooms
- Yes
- Waiting rooms location
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Part of the ticket office
- Waiting rooms opening hours
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Monday, Tuesday, Wednesday, Thursday, Friday 07:30 - 21:20
Saturday 07:35 - 14:39
Sunday 09:40 - 17:20
The waiting room is open when the ticket office is open.
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Assisted travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
- Staff help available opening times
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Monday - Friday 07:30 - 21:25
Saturday 07:35 - 14:39
Sunday 09:40 - 17:20
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
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This is a Category B station. Level to platform 1 - connecting footbridge with stairs to platform 2 or step-free route via level crossing using the Strathspey Railway entrance at south end of platform
Blue Badge parking bays: 2
- Wheelchairs available
- No
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