Ayr (AYR)
Managed by ScotRail
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note Cafe, WH Smith -
ATM machine
ATM machine -
Toilets
Toilets The toilets and accessible toilets are located on Platform 1. The toilet facilities are only available during station opening hours. Radar - National Key Scheme -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
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Shops
Shops WHSmith newsagent, PhotoMe photo booth
Ayr
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage spaces
- 52
- Storage CCTV
- No
- PlusBike (cycle hire)
- AMG Cycles
www.irvinecycles.co.uk - Car Park
- Station Car Park
- Operator
- ScotRail
- Address
-
-
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- Opening hours
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Monday - Sunday 24 Hours a Day
- Number of spaces
- 214 with 7 accessible spaces available
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Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £3.00
- CCTV Coverage
- Yes
- Onward travel information
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For details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Taxi
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www.traintaxi.co.uk
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 05:30 - 23:15
Saturday 05:30 - 23:15
Sunday 08:40 - 23:05
Proposal to alter hours
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
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Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:30 - 23:15
Sunday 08:40 - 23:05
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- ScotRail Lost Property Information
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Monday - Sunday 07:00 - 21:00
- 03301 092 833
- Customer Services
- Ticket gates
- Yes
-
Ticket gates to all platforms
- CCTV
- Yes
- Location for Rail Replacement Services
-
Buses pick up/drop off from Station Road, which leads into Platform 4 car park
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Cafe, WH Smith
- Shops
- Yes
- Type of shops available
- WHSmith newsagent, PhotoMe photo booth
- Toilets
- Yes
- Toilets Location
- The toilets and accessible toilets are located on Platform 1. The toilet facilities are only available during station opening hours. Radar - National Key Scheme
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
- Staff help available opening times
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Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:00 - 00:00
Sunday 08:30 - 00:00
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
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This is a Category B station. Level to platforms 1,2 & 3 - connecting footbridge with stairs or access from street to platform 4. Alternative route is available by going outside the station over the roadbridge
Blue Badge parking bays: 7
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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