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Ayr (AYR)

Ayr station, Smith Street, Ayr, Ayrshire, KA7 1TH

Works within station

Ayr Station Fire and Stena Coach:

The replacement bus pick up point is in the station car park at Platform 4.

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:30 - 23:15
  • Opening Hours Saturday: 05:30 - 23:15
  • Opening Hours Sunday: 08:40 - 23:05

Proposal to alter hours

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 05:30 - 23:15
  • Information Services Opening Times Sunday: 08:40 - 23:05

Staff Help Available

  • Staff Help Available Monday to Saturday: 05:00 - 00:00
  • Staff Help Available Sunday: 08:30 - 00:00

Customer Help Points

Yes

Customer Services Notes

[email protected] . Please note car parking and other facilities at Ayr subject to change due to building works

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 21:00

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

This is a Category B station. Level to platforms 1,2 & 3 - connecting footbridge with stairs or access from street to platform 4. Alternative route is available by going outside the station over the roadbridge

Blue Badge parking bays: 7

Ticket barriers and gates

Yes

Ticket gates to all platforms

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

Yes

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Accessible spaces

7 spaces

Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 05:00 - 00:00
  • Staff help available Sunday: 08:30 - 00:00
Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets and accessible toilets are located on Platform 1. The toilet facilities are only available during station opening hours. Radar - National Key Scheme

Accessible Toilets

Yes

Baby Changing

Yes

Waiting Rooms

Yes

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Sunday: Yes

Spaces

214 spaces

Accessible spaces

7 spaces

Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £3.00

ATM

Yes

Refreshment Facilities

Yes

Cafe, WH Smith

Shops

Yes

WHSmith newsagent, PhotoMe photo booth

Pay Phones

Yes

Public Wi-Fi

Yes

Bicycle Storage

Spaces

52 spaces

Type of Storage

Stands

Sheltered

Yes

CCTV

No

Bicycle Hire

Cycle Hire Information

AMG Cycleswww.irvinecycles.co.uk

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