Last updated:Today at 06:54
Train companies affected:London Overground, Southern, Thameslink
Ayr (AYR)
Ayr station, Smith Street, Ayr, Ayrshire, KA7 1TH
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 05:30 - 23:15
- Opening Hours Saturday: 05:30 - 23:15
- Opening Hours Sunday: 08:40 - 23:05
Proposal to alter hours
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available From Staff
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Saturday: 05:30 - 23:15
- Information Services Opening Times Sunday: 08:40 - 23:05
Staff Help Available
- Staff Help Available Monday to Saturday: 05:00 - 00:00
- Staff Help Available Sunday: 08:30 - 00:00
Customer Help Points
Yes
Customer Services Notes
[email protected] . Please note car parking and other facilities at Ayr subject to change due to building works
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 21:00
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
This is a Category B station. Level to platforms 1,2 & 3 - connecting footbridge with stairs or access from street to platform 4. Alternative route is available by going outside the station over the roadbridge
Blue Badge parking bays: 7
Ticket barriers and gates
Yes
Ticket gates to all platforms
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
Yes
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
7 spaces
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Saturday: 05:00 - 00:00
- Staff help available Sunday: 08:30 - 00:00
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
None.
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
214 spaces
Accessible spaces
7 spaces
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £3.00
Refreshment Facilities
No
None.
Pay Phones
Yes
Public Wi-Fi
Yes
Bicycle Storage
Spaces
52 spaces
Type of Storage
Stands
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
AMG Cycleswww.irvinecycles.co.uk
More Information
Transport Links
Buses pick up/drop off from the station car park at the rear of the station, Station Road.
Please click on the link below for the exact bus pick up location:-
www.traintaxi.co.uk
For details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
AMG Cycleswww.irvinecycles.co.uk
