Beckenham Hill (BEC)

Managed by Thameslink 

 
Beckenham Hill station
Beckenham Hill Road
Beckenham Hill
London
SE6 3RE
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Beckenham Hill

Stations made easy

Route planning around the station including maps and platforms

Show [BEC] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage spaces
14
Storage CCTV
Yes
Car Park
No
Onward travel information
Information to plan your onward journey is available in a printable format can be found here
Taxi
NO
Accessible taxis
No
Impaired mobility set down / pick up points available
Yes
At the front of the station but be aware this area is mainly loose gravel.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:40 - 13:20
Saturday Closed
Sunday Closed

Being staffed may mean there is only staff in the ticket office, who may not always be available to assist - booking is recommended

Location

On way in to access trains

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

platform 1

Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Smartcards
Smartcards issued
No
Smartcards validators
Yes
Smartcards are available online at: www.thameslinkrailway.com/thekeysmartcard
London fare zone
Zone 4

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:40 - 13:20
Saturday Closed
Sunday Closed
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
1 x Platform 1 1 x Platform 2
Lost Property
Yes
Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item.
Monday - Sunday 07:00 - 22:00
thameslinkrailway.com/lostproperty
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
Please contact the helpline by phone on 0800 058 2844 or by emailing assistedtravel@thameslinkrailway.com to ensure that arrangements are in place.
Assisted travel
Yes
Helpline opening hours
Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.

Staff help available
Yes
Staff help available opening times
Monday - Friday 06:40 - 13:20
Saturday Closed
Sunday Closed
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
This is a Category B2 station: Step-free access to both platforms via separate entrances. Long step-free route between platforms via the street. (greater than 400m, above 1:10 gradient). Assistance Meeting Point is outside the ticket office.
Wheelchairs available
No

Station Map

 
Station plan

View larger version
Stations made easy
Show [BEC] route

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