Last updated:Today at 11:49
Train companies affected:Thameslink
Last updated:Today at 11:14
Train companies affected:National Rail
London Blackfriars station, Queen Victoria Street, London, EC4V 4DY
Zone 1
Yes
Available
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Yes
No
Yes
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Yes
Yes
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Thameslink website.
This station has level access between train and platform without assistance from staff.
Yes
The Assistance Meeting Point is by the Ticket Office.
Unavailable
Available
If you have lost something at a Thameslink station or onboard a Thameslink train, please visit the Thameslink Website and use the webform to register your lost item.
Some Thameslink trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
South Western Railway (for Wimbledon)
If you have found an item of lost property, please hand it in to a member of staff.
Yes
There are Help Points
Announcements are made both visually and audibly
Induction loops are throughout this station
This station has step-free access to all platforms / the platform.
This is a Category A station: This station has step-free access to all platforms.
The Assistance Meeting Point is by the Ticket Office.
Available
Available
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Yes
Available
This station has level access between train and platform without assistance from staff.
Available
Accessible toilets at this station are accessed using a RADAR key.
Unavailable
Available
The platforms at this station are fully covered.
There are seats on all platforms.
Available
There are tactile warnings on all platforms
Unavailable
Available
There is access to the station through the common entrance on Queen Victoria street. There is no dedicated parking but there is a taxi rank.
This station has level access between train and platform without assistance from staff.
Yes
The Assistance Meeting Point is by the Ticket Office.
The assisted helpline is not available on Christmas Day.
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
There are Help Points
Available
Located in the booking hall on the Northbank side.
Available
Accessible toilets at this station are accessed using a RADAR key.
Available
Facilties may only be available when the station is staffed.
Unavailable
Available
The platforms at this station are fully covered.
There are seats on all platforms.
Available
ATM located in ticket hall
Available
Available
Newsagent
No
Unavailable
There is no WIFI at this station. However, WIFI is available onboard some trains which serve this station. More information about onboard WIFI can be found on the Thameslink website.
12 spaces
Stands
Located outside the Northbank station entrance.
Cycles are left at owners risk. Abandoned cycles may be removed.
Yes
Yes
There are no cycle hire facilities at this station
Please click the link for details regarding the rail replacement bus location.
Located outside the main entrance.
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.