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Last updated:Today at 18:36
Train companies affected:Southeastern

London Blackfriars (BFR)

London Blackfriars station, Queen Victoria Street, London, EC4V 4DY

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 07:15 - 20:30
  • Opening Hours Saturday: 07:15 - 20:00
  • Opening Hours Sunday: 08:00 - 16:00
London Fare Zone

Zone 1

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Induction loop

Yes

Oyster and Contactless Information

Purchase Oyster card here

No

Top-up Oyster Pay as you go here
  • Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here

Yes

Oyster and Contactless notes

Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard notes

For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Sunday: Yes

Staff Help Available

  • Staff Help Available Monday to Sunday: Yes

This station has level access between train and platform without assistance from staff.

Customer Help Points

Yes

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This is a Category A station: This station has step-free access to all platforms.

Assistance Meeting Point is the Ticket Office.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

Yes

There is no waiting room at this station

The platforms at this station are fully covered. There are seats on all platforms.

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

There is access to the station through the common entrance on Queen Victoria street. There is no dedicated parking but there is a taxi rank.

Staff Help

Staff help available
  • Staff help available Monday to Sunday: Yes

This station has level access between train and platform without assistance from staff.

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: Yes

The assisted helpline is not available on Christmas Day.

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Thameslink.

Toilets

Yes

North Bank Booking Hall

Accessible Toilets

Yes

Baby Changing

Yes

Waiting Rooms

Yes

There is no waiting room at this station

The platforms at this station are fully covered. There are seats on all platforms.

Seating Area

Yes

ATM

Yes

ATM located in ticket hall

Refreshment Facilities

Yes

Shops

Yes

Newsagent

Pay Phones

No

Bicycle Storage

Spaces

12 spaces

Cycles are left at owners risk. Abandoned cycles may be removed

Type of Storage

Stands

Location

Station entrance Northbank side.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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