Birmingham International (BHI)
Managed by Avanti West Coast
Station facilities
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Station seating facilities
Station seating facilities Seating available on all platforms. Waiting rooms available on all platforms apart from Platform 1.
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Trolleys
-
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets The accessible toilets are located on the Concourse. There is a Changing Places toilet on the station concourse, accessed using a RADAR key
-
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops
Birmingham International
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Compound,Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
- 18 cycle stands plus a cycling compound with 27 spaces available at the front of the station (please see staff for more information)
- Storage spaces
- 45
-
4 x hoops under NEC link by bus stands (2 x cycles per hoop = 8 spaces)
10 stands in shelter short stay car park
Cycling compound with 27 spaces available at the front of the station
- Storage CCTV
- Yes
- PlusBike (cycle hire)
-
Brompton Bike Hire is available at the station. They have two tariffs to chose from; frequent and leisure. Each has an annual membership fee and a daily hire charge. Please click here for more information.
- Car Park
- Station Car Park
- Operator
- Avanti West Coast
- Address
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Stationlink Road
Bickenhill Lane
Solihull
West Midlands
B40 1PA - Note
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For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 2124 with 24 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £12.00
- Saturday rate
- £9.00
- Sunday rate
- £9.00
- Monthly rate
- £132.00
- 3 Monthly rate
- £374.00
- Annual rate
- £1200.00
-
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Outside the station entrance
- Impaired mobility set down / pick up points available
- Yes
- Airport
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Birmingham International Station is directly connected to Birmingham Airport by the free 'Air-Rail Link' people mover.
The Air-Rail Link take two minutes to get to the airport and operates between 05:15 and 02:00 daily.
For customers heading to Birmingham Airport requiring assistance, staff will be available to provide assistance to the Air-Rail Link where there is an intercom available to advise Birmingham Airport of your arrival for assistance at the Airport.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:40 - 21:00
Saturday 06:15 - 21:00
Sunday 08:15 - 21:00
- Location
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Ticket Machines can be found in the main Booking Hall area.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
- Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
- Penalty fares
- Penalty fares apply for West Midlands Trains
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from information point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 05:30 - 02:00
Saturday 05:00 - 02:00
Saturday, Sunday 07:30 - 02:00
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
-
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
- Lost Property
- Yes
- Avanti West Coast Lost Property
- Customer Services
-
Except Christmas Day & Boxing Day
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement coach services can be found at the front of the station opposite the entrance to the long stay car park.
Facilities
- ATM Machine
- Yes
- First class Lounge
- Yes
-
Located
Up the stairs from the platforms, lift available
Tickets Accepted
Avanti West Coast Business, First Open or Advance First tickets. You can only enter the lounge on the travel date shown on your ticket.
Facilities
Dedicated business areas are fully equipped with desks, power points and screens with updated train information.
Refreshments
Tea, coffee, soft drinks.
Wi-Fi
Wi-Fi is available
Showers
No showers are available
- First class Lounge opening hours
-
Monday - Friday 05:30 - 20:00
Saturday 08:00 - 18:00
Sunday 10:00 - 18:00
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
-
The accessible toilets are located on the Concourse. There is a Changing Places toilet on the station concourse, accessed using a RADAR key
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
-
The accessible toilets are located on the Concourse. There is a Changing Places toilet on the station concourse, accessed using a RADAR key
- Waiting Rooms
- Yes
- Waiting rooms location
-
Seating available on all platforms. Waiting rooms available on all platforms apart from Platform 1.
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 08000 158 123 (08000 158 124 Textphone)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
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Passenger Assist Meeting Point on the concourse by the Ticket Counter. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
- Staff help available opening times
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Sunday 07:30 - 02:00
Monday - Friday 05:30 - 02:00
Saturday 05:30 - 02:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Category A - This station has step-free access to all platforms / the platform
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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