Last updated:Today at 01:43
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Today at 01:41
Train companies affected:South Western Railway
Birmingham International station, Stationlink Road, National Exhibition Centre, Birmingham, West Midlands, B40 1PA
Ticket Machines can be found in the main Booking Hall area.
Yes
Yes
Yes
Yes
No
Yes
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
Passenger Assist Meeting Point on the concourse by the Ticket Counter. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Yes
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Except Christmas Day & Boxing Day
No
Yes
Yes
This station has step-free access to all platforms / the platform.
Category A - This station has step-free access to all platforms / the platform
Yes
Yes
Yes
Yes
Yes
Yes
The accessible toilets are located on the Concourse. There is a Changing Places toilet on the station concourse, accessed using a RADAR key
Yes
Seating available on all platforms. Waiting rooms available on all platforms apart from Platform 1.
Yes
Yes
No
Yes
24 spaces
Yes
Passenger Assist Meeting Point on the concourse by the Ticket Counter. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Yes
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
The accessible toilets are located on the Concourse. There is a Changing Places toilet on the station concourse, accessed using a RADAR key
Yes
The accessible toilets are located on the Concourse. There is a Changing Places toilet on the station concourse, accessed using a RADAR key
Yes
Yes
Seating available on all platforms. Waiting rooms available on all platforms apart from Platform 1.
Yes
Located
Up the stairs from the platforms, lift available
Tickets Accepted
Avanti West Coast Business, First Open or Advance First tickets. You can only enter the lounge on the travel date shown on your ticket.
Facilities
Dedicated business areas are fully equipped with desks, power points and screens with updated train information.
Refreshments
Tea, coffee, soft drinks.
Wi-Fi
Wi-Fi is available
Showers
No showers are available
Avanti West Coast
2124 spaces
24 spaces
Yes
Yes
Yes
Parking charges apply
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Yes
Yes
Yes
45 spaces
4 x hoops under NEC link by bus stands (2 x cycles per hoop = 8 spaces)
10 stands in shelter short stay car park
Cycling compound with 27 spaces available at the front of the station
Compounds, Stands & Racks
18 cycle stands plus a cycling compound with 27 spaces available at the front of the station (please see staff for more information)
Yes
Yes
Brompton Bike Hire is available at the station. They have two tariffs to chose from; frequent and leisure. Each has an annual membership fee and a daily hire charge. Please click here for more information.
Rail replacement coach services can be found at the front of the station opposite the entrance to the long stay car park.
Outside the station entrance
Information to plan your onward journey is available in a printable format here
Birmingham International Station is directly connected to Birmingham Airport by the free 'Air-Rail Link' people mover.
The Air-Rail Link take two minutes to get to the airport and operates between 05:15 and 02:00 daily.
For customers heading to Birmingham Airport requiring assistance, staff will be available to provide assistance to the Air-Rail Link where there is an intercom available to advise Birmingham Airport of your arrival for assistance at the Airport.
Brompton Bike Hire is available at the station. They have two tariffs to chose from; frequent and leisure. Each has an annual membership fee and a daily hire charge. Please click here for more information.