Last updated:Today at 20:09
Train companies affected:Avanti West Coast, London Northwestern Railway
Birkenhead North (BKN)
Birkenhead North station, Station Road, Birkenhead, Merseyside, CH41 7AZ
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 05:49 - 00:17
- Opening Hours,Sunday: 07:49 - 00:17
Station staffing times may vary, please visit Merseyrail.org for up-to-date times.
Ticket Machines
No
Collect tickets bought online
- Collect tickets at Ticket Office
Accessible ticket machines
Unavailable
Height adjusted ticket office counter
Unavailable
All disabled passengers will be offered assistance by station staff.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
Smartcard validators
Yes
Smartcard note
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Saturday: 05:49 - 00:18
- Information Services Opening Times,Sunday: 07:49 - 00:18
Staff Help Available
- Staff Help Available,Monday to Saturday: 05:49 - 00:17
- Staff Help Available,Sunday: 07:49 - 00:17
Customer Help Points
Yes
Customer Services Notes
Birkenhead North Bike Shelter is currently unavailable due to ongoing work at the station. The works are due to be complete by February 2024
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 07:00 - 10:00, 15:00 - 18:00
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A: “This station has step free access to all platforms / the platform.” All platforms can be accessed via lift.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Unavailable
Height adjusted ticket office counter
Unavailable
All disabled passengers will be offered assistance by station staff.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
Unavailable
Seating area
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Impaired mobility set down/pick-up point available
Available
Accessible spaces
35 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Saturday: 05:49 - 00:17
- Staff help available,Sunday: 07:49 - 00:17
Customer Help Points
Yes
Helpline
- Helpline,Monday to Friday: 07:00 - 19:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
Accessible Toilets
Available
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Available
Operator
Merseyrail
Spaces
630 spaces
Accessible spaces
35 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking is free
Refreshment Facilities
Available
Cold drinks vending machine Food vending machine
Public Telephones
No
Public Wi-Fi
Unavailable
Find WiFi Hotspots around Birkenhead North station
Bicycle Storage
Spaces
12 spaces
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
Birkenhead North Bike Shelter is currently unavailable due to ongoing work at the station. The works are due to be complete by February 2024
Type of Storage
Stands
Location
Birkenhead North Bike Shelter is currently unavailable due to ongoing work at the station. The works are due to be complete by February 2024
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Station Road, Birkenhead
For onward travel information click here or contact the Traveline on 0871 200 2233
The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.
