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Birkenhead North (BKN)

Birkenhead North station, Station Road, Birkenhead, Merseyside, CH41 7AZ

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 05:49 - 00:17
  • Opening Hours Sunday: 07:49 - 00:17

Station staffing times may vary, please visit Merseyrail.org for up-to-date times.

Ticket Machines

No

Collect tickets bought online
  • Collect tickets at Ticket Office
Accessible ticket machines

No

Height adjusted ticket office counter

No

All disabled passengers will be offered assistance by station staff.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
Smartcard validators

Yes

Smartcard note

Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 05:49 - 00:18
  • Information Services Opening Times Sunday: 07:49 - 00:18

Staff Help Available

  • Staff Help Available Monday to Saturday: 05:49 - 00:17
  • Staff Help Available Sunday: 07:49 - 00:17

Customer Help Points

Yes

Customer Services Notes

Birkenhead North Bike Shelter is currently unavailable due to ongoing work at the station. The works are due to be complete by February 2024

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 07:00 - 10:00, 15:00 - 18:00

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A: “This station has step free access to all platforms / the platform.” All platforms can be accessed via lift.

Ticket barriers and gates

No

Accessible ticket machines

No

Height adjusted ticket office counter

No

All disabled passengers will be offered assistance by station staff.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

No

Seating area

Yes

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

Yes

Accessible spaces

35 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 05:49 - 00:17
  • Staff help available Sunday: 07:49 - 00:17
Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Friday: 07:00 - 19:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Accessible Toilets

Yes

Baby Changing

No

Waiting Rooms

No

Seating Area

Yes

Spaces

630 spaces

Accessible spaces

35 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking is free

Refreshment Facilities

Yes

Cold drinks vending machine Food vending machine

Pay Phones

No

Public Wi-Fi

No

Find WiFi Hotspots around Birkenhead North station

Bicycle Storage

Spaces

12 spaces

Apply for Free Secure Cycle storage access www.merseyrail.org/cycle

Birkenhead North Bike Shelter is currently unavailable due to ongoing work at the station. The works are due to be complete by February 2024

Type of Storage

Stands

Location

Birkenhead North Bike Shelter is currently unavailable due to ongoing work at the station. The works are due to be complete by February 2024

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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