Last updated:Today at 06:30
Train companies affected:National Rail
Last updated:Today at 04:26
Train companies affected:National Rail
Brookwood station, Connaught Road, Brookwood, Woking, Surrey, GU24 0ER
Advertisement
The ticket office is located on Platform 1.
Ticket Vending Machines are located in the main booking hall and on platform 2.
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
Brookwood ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
No
Yes
Customer Help points are located on every platform
Please contact our Customer Service Centre on 0345 6000 650
No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Brookwood.
Yes
Some step-free access, may be in one direction only - please check details.
Step-free category B3 station. Ramp at up to 1:7 gradient to Platform 1 (for trains towards London). Steps to Platform 2 (for trains towards Basingstoke/ Alton).
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only open during Ticket Office opening hours.
Platform 1.
Yes
No
No
No
Brookwood Car Park - September 2023
5 spaces
Brookwood Marked Bays - September 2023
Not Specified
Brookwood Car Park - September 2023
Parking is chargeable for all vehicles.
No
No
Yes
Customer Help points are located on every platform
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Yes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Yes
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only open during Ticket Office opening hours.
Yes
Platform 1.
Yes
460 spaces
5 spaces
Parking is chargeable for all vehicles.
No
No
Yes
Parking charges apply
RingGo Code 77480.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £4.90.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £14.70.
No
No
Parking charges apply
RingGo Code 77490.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £6.40.
Off Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £19.20.
Yes
A newsagent on approach to the building.
No
294 spaces
A New cycle hub includes 24 hour access, full CCTV coverage and maintenance tools.
Compounds
A sheltered compound, to the right of the main building.
Yes
Yes
There are no cycle hire facilities at this station
Station forecourt off Connaught Road (A324)
Information to plan your onward journey is available in a printable format here
Advertisement