Bootle New Strand (BNW)

Managed by Merseyrail 

 
Bootle New Strand station
Washington parade
Bootle
Merseyside
L20 5BW
 

Station facilities

  • Station seating facilities

    Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops News agent
 
 

Bootle New Strand

Stations made easy

Route planning around the station including maps and platforms

Show [BNW] route

 

Station Message: Alert!

CORONAVIRUS SERVICE UPDATE

From Monday 18 May 2020, this station will be staffed every day from 05:30 until 11:30 only, due to staffing levels relating to Covid-19 (Coronavirus).
Assistance will continue to be provided at Help Points where available.

These are temporary measures only, but will be in place until further notice.

Station Message: Alert!

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

Getting to and from the station

 

Bicycle parking

Stands,Wheel Racks
Storage sheltered
No
Storage location
at front of booking office
Storage spaces
32

Apply for Free Secure Cycle storage access www.merseyrail.org/cycle

Storage CCTV
Yes
Car Park
Station Car Park
Phone number
0151 555 1111
Opening hours
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:50 - 00:05
Sunday 08:05 - 00:05
Number of spaces
1  with 1 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
Yes
Onward travel information

For onward travel information click here or contact the Traveline on 0871 200 2233

Taxi

www.traintaxi.co.uk 

Accessible taxis

www.traintaxi.co.uk

Impaired mobility set down / pick up points available
Yes
Airport

The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:50 - 00:05
Sunday 08:05 - 00:05
Monday - Friday 05:45 - 00:05
Saturday 05:45 - 00:05

Due to COVID-19 staffing times may vary, please visit Merseyrail.org for up-to-date times.

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note

All disabled passengers will be offered assistance by station staff.

Induction loop
This office has an induction loop
Ticket machines
No
Smartcards
Smartcards issued
Yes
Smartcards validators
No

Walrus cards, local Saveaway and Railpass season tickets only. For more information Click here. 

Penalty fares
Penalty fares apply for Merseyrail 
More information about Penalty fares

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:50 - 00:05
Sunday 08:05 - 00:05
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes

Located on Southport bound platform.

Lost Property
Yes
Monday - Friday 07:00 - 10:00
15:00 - 18:00
0151 955 2368
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Washington Parade, Bootle, Merseyside

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Shops
Yes
Type of shops available
News agent
Toilets
No
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0151 555 1111
Assisted travel
Text Phone Available. Outside office hours please contact 0151 702 2704
Helpline opening hours
Monday - Friday 07:00 - 19:00
Staff help available
Yes
Staff help available opening times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:50 - 00:05
Sunday 08:05 - 00:05
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
“This station has step free access to all platforms / the platform” The Ticket Office and platforms are both step free, however platforms are accessed by ramps that are very steep and over 30m long.
Wheelchairs available
No

Station Map

 
Station plan

View larger version
Stations made easy
Show [BNW] route

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