Bootle New Strand (BNW)

Managed by Merseyrail 

Bootle New Strand station
Washington parade
L20 5BW

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops News agent

Bootle New Strand

Stations made easy

Route planning around the station including maps and platforms

Show [BNW] route


Station Message: Alert!

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

Getting to and from the station


Bicycle parking

Stands,Wheel Racks
Storage sheltered
Storage location
at front of booking office
Storage spaces

Apply for Free Secure Cycle storage access

Storage CCTV
Car Park
Station Car Park
Phone number
0151 555 1111
Opening hours
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:50 - 00:05
Sunday 08:05 - 00:05
Number of spaces
1  with 1 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
Onward travel information

For onward travel information click here or contact the Traveline on 0871 200 2233


Accessible taxis

Impaired mobility set down / pick up points available

The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.

Ticket buying and collection

Ticket Office
Opening hours
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:50 - 00:05
Sunday 08:05 - 00:05
Monday - Friday 05:45 - 00:05
Saturday 05:45 - 00:05

Station staffing times may vary, please visit for up-to-date times.

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note

All disabled passengers will be offered assistance by station staff.

Induction loop
This office has an induction loop
Ticket machines
Collection of pre-purchased tickets
Yes, from ticket office
Smartcards issued
Smartcards top-up
Yes, at ticket office
Smartcards validators

Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here

Penalty fares
Penalty fares apply for Merseyrail 
More information about Penalty fares

Staffing and general services

Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:50 - 00:05
Sunday 08:05 - 00:05
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points

Located on Southport bound platform.

Lost Property
Monday - Friday 07:00 - 10:00
15:00 - 18:00
0151 955 2368
Ticket gates
Location for Rail Replacement Services

Washington Parade, Bootle, Merseyside


ATM Machine
Type of shops available
News agent
Waiting Rooms
Waiting rooms opening hours

Accessibility and mobility access

Helpline Contact
0151 555 1111
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline opening hours
Monday - Friday 07:00 - 19:00
Staff help available
Staff help available opening times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:50 - 00:05
Sunday 08:05 - 00:05
Ramp for train access
Step free access coverage
Step free access note
Category A: “This station has step free access to all platforms / the platform” The Ticket Office and platforms are both step free, however platforms are accessed by ramps that are very steep and over 30m long.
Wheelchairs available

Station Map

Station plan

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Stations made easy
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