Bootle New Strand (BNW)
Managed by Merseyrail
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
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Internet
-
Post box
-
Tourist information office
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Shops
Shops News agent
Bootle New Strand
Getting to and from the station
Bicycle parking
Stands,Wheel Racks- Storage sheltered
- No
- Storage location
- at front of booking office
- Storage spaces
- 32
-
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Phone number
- 0151 555 1111
- Opening hours
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Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:50 - 00:05
Sunday 08:05 - 00:05
- Number of spaces
- 1 with 1 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Onward travel information
-
For onward travel information click here or contact the Traveline on 0871 200 2233
- Taxi
- Accessible taxis
- Impaired mobility set down / pick up points available
- Yes
- Airport
-
The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:50 - 00:05
Sunday 08:05 - 00:05
Monday - Friday 05:45 - 00:05
Saturday 05:45 - 00:05
Station staffing times may vary, please visit Merseyrail.org for up-to-date times.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
-
All disabled passengers will be offered assistance by station staff.
- Induction loop
- This office has an induction loop
- Ticket machines
- No
- Collection of pre-purchased tickets
- Yes, from ticket office
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at ticket office
- Smartcards validators
- Yes
-
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
- Penalty fares
- Penalty fares apply for Merseyrail
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:50 - 00:05
Sunday 08:05 - 00:05
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
-
Located on Southport bound platform.
- Lost Property
- Yes
-
Monday - Friday 07:00 - 10:00
15:00 - 18:00
- 0151 955 2368
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Washington Parade, Bootle, Merseyside
Facilities
- ATM Machine
- No
- Shops
- Yes
- Type of shops available
- News agent
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0151 555 1111
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Friday 07:00 - 19:00
- Staff help available
- Yes
- Staff help available opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:50 - 00:05
Sunday 08:05 - 00:05
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Category A: “This station has step free access to all platforms / the platform” The Ticket Office and platforms are both step free, however platforms are accessed by ramps that are very steep and over 30m long.
- Wheelchairs available
- No
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