Skip to main content

Advertisement

Bootle New Strand (BNW)

Bootle New Strand station, Washington parade, Bootle, Merseyside, L20 5BW

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Saturday: 05:50 - 00:05
  • Opening Hours,Sunday: 08:05 - 00:05
  • Opening Hours,Monday to Friday: 05:45 - 00:05
  • Opening Hours,Saturday: 05:45 - 00:05

Station staffing times may vary, please visit Merseyrail.org for up-to-date times.

Ticket Machines

No

Collect tickets bought online
  • Collect tickets at Ticket Office
Accessible ticket machines

Unavailable

Height adjusted ticket office counter

Available

All disabled passengers will be offered assistance by station staff.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
Smartcard validators

Yes

Smartcard note

Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.

Information Available

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Saturday: 05:50 - 00:05
  • Information Services Opening Times,Sunday: 08:05 - 00:05

Staff Help Available

  • Staff Help Available,Monday to Saturday: 05:50 - 00:05
  • Staff Help Available,Sunday: 08:05 - 00:05

Customer Help Points

Yes

Located on Southport bound platform.

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 07:00 - 10:00, 15:00 - 18:00

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A: “This station has step free access to all platforms / the platform” The Ticket Office and platforms are both step free, however platforms are accessed by ramps that are very steep and over 30m long.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Unavailable

Height adjusted ticket office counter

Available

All disabled passengers will be offered assistance by station staff.

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Available

Seating area

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Impaired mobility set down/pick-up point available

Available

Accessible spaces

1 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available,Monday to Saturday: 05:50 - 00:05
  • Staff help available,Sunday: 08:05 - 00:05
Customer Help Points

Yes

Located on Southport bound platform.

Helpline
  • Helpline,Monday to Friday: 07:00 - 19:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Available

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Saturday: 05:50 - 00:05
  • Car Parking Availability,Sunday: 08:05 - 00:05

Spaces

1 space

Accessible spaces

1 space

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Car park CCTV

Yes

Parking charges

Parking is free

Refreshment Facilities

Unavailable

Shops

Available

News agent

Public Telephones

No

Bicycle Storage

Spaces

32 spaces

Apply for Free Secure Cycle storage access www.merseyrail.org/cycle

Type of Storage

Stands & Racks

Location

at front of booking office

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

Find Another Station