Bristol Temple Meads (BRI)
Managed by Network Rail
Station facilities
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Station seating facilities
Station seating facilities Waiting Rooms are located on Platform 5/7 and on Platform 13/15
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Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine The ATM machine is located in the Midland Shed, next to the side entrance to the main booking hall from the Friary.
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Toilets
Toilets Ladies, Gents and Baby Change are located in the Passenger Subway. The Baby Change is located next to the Ladies Toilets. An additional Baby Change facility is also located in the Accessible Toilet on Platform 13/15.
Accessible Toilets are located on Platform 3 by the Help Desk and on Platform 13/15.
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Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note The Post Box is located by the main gateline
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Tourist information office
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Shops
Shops WHS/M&S; Uppercrust; Pumpkin; Pasty Shop; Starbucks; Lily's Flowers
Bristol Temple Meads
Getting to and from the station

Bicycle parking
Stands
- Storage sheltered
- Yes
- Storage location
-
The main storage location for bikes is at The Friary at Temple Quay, just to the right of the ramped exit from the long stay car park.
A limited bike storage location can be found on Station Approach by Queen Anne's Gate.
There is no longer any bike storage inside the station.
- Storage spaces
- 450
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Please note cycles can be carried on our trains free of charge.
- Storage CCTV
- Yes
- PlusBike (cycle hire)
- Brompton Dock
0208 232 3931
www.bromptondock.co.uk - Car Park
Station Car Park
- Operator
- APCOA Parking (UK) Limited
- Phone number
- 0345 165 2030
- Address
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- Web address
- http://www.apcoa.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 374
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
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Accessible ticket machine is available at the car park. Step free access from the car park to the station
- Free of charge
- No
- Daily rate
- £14.30
- Weekly rate
- £100.10
- Monthly rate
- £268.00
- 3 Monthly rate
- £504.00
- Annual rate
- £1463.00
- CCTV Coverage
- No
- Onward travel information
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Buses can be found on the station forecourt and on the main road Temple Gate, situated at the bottom of Station Approach road.
To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.
To reach Temple Gate; follow the footpath to the bottom of Station Approach. Bus stops are situated on both sides of Temple Gate.
Information on bus services, including city centre map, timetables and live service information can be found in the ticket hall.
Ferry services connecting Bristol city centre can be found at Temple Back East. To reach the landing stage; exit through the ticket barriers, walk through the ticket hall, and exit through the side entrance marked for The Friary.
Information to plan your onward journey is available in a printable format here.
- Taxi
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The taxi rank is available on the station forecourt. If you require an accessible taxi please approach a member of staff for assistance.
To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.
You can find more information about local taxi services here.
- Accessible taxis
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Accessible taxis are available
- Impaired mobility set down / pick up points available
- Yes
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Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point located at the customer information office - Platform 3. Please notify a member of staff.
- Airport
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A dedicated Airport Flyer bus service connects Bristol Temple Meads and Bristol Airport, with the journey taking approximately 25 minutes. Buses operate 24 hours a day and at peak times, leaves up to every 8 minutes.
The Airport Flyer can be found on the station forecourt. To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.
For more information, including timetables and ticket prices, please click here.
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
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Monday - Friday 05:30 - 21:30
Saturday 05:30 - 21:30
Sunday 06:45 - 21:30
Please note: Reservations and tickets requiring reservations are sold at the following times only: Mon - Sat 08:30 - 18:00
- Location
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Situated by the ticket office.
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Accessible ticket machines are located at the station entrance by the ticket office.
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
- Smartcards validators
No
- Penalty fares
- Penalty fares apply for Great Western Railway
Staffing and general services
- Information available from staff
Yes - from information point,Yes - from ticket office
- Information services - opening times
- Customer help points
No
- Lost Property
- Yes
- Great Western Railway - For details visit: https://www.gwr.com/help-and-support/lost-property
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Monday - Friday 08:00 - 18:00
Saturday 09:30 - 16:30
Sunday Closed
- 03457 000 125
- Customer Services
- Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
- Ticket gates
Yes
- CCTV
- Yes
- Location for Rail Replacement Services
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Station front. Alternative: the lower approach road, outside the front of Bristol & Exeter House
Facilities
- ATM Machine
Yes
-
The ATM machine is located in the Midland Shed, next to the side entrance to the main booking hall from the Friary.
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are accessible
- Post box
Yes
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The Post Box is located by the main gateline
- Public Wi-Fi
Yes
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Free Network Rail Wi-fi - #FreeStationWiFi
- Refreshment facilities
Yes
- Shops
Yes
- Type of shops available
-
WHS/M&S; Uppercrust; Pumpkin; Pasty Shop; Starbucks; Lily's Flowers
- Toilets
Yes
- Toilets Location
-
Ladies, Gents and Baby Change are located in the Passenger Subway. The Baby Change is located next to the Ladies Toilets. An additional Baby Change facility is also located in the Accessible Toilet on Platform 13/15.
Accessible Toilets are located on Platform 3 by the Help Desk and on Platform 13/15.
- Accessible toilets
- Yes
- Baby changing facilities
Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
-
Radar Key available from station staff.
- Trolleys
Yes
- Waiting Rooms
Yes
- Waiting rooms location
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Waiting Rooms are located on Platform 5/7 and on Platform 13/15
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Assisted travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
Yes
- Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
- Staff help available opening times
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Monday - Friday 05:30 - 01:30
Saturday 05:30 - 01:30
Sunday 08:00 - 01:30
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
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Lifts to all platforms and facilities. Ticket office is also step free.
- Wheelchairs available
Yes
- Wheelchairs available open hours