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Bristol Temple Meads (BRI)

Bristol Temple Meads station, Station Approach, off Bath Road, Bristol, Bristol,, BS1 6QF

Bristol Temple Meads Ticket Office Reduced Opening Hours

Bristol Temple Meads ticket office will have the following changes to planned opening hours:

Sunday 8th December - 06:45 - 15:45

Wednesday 11th December - 06:15 - 18:00

Friday 13th December - 06:45 - 19:45

Saturday 14th December - 06:15 - 16:45

Tickets can be bought from the ticket machine or digitally.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:15 - 21:30
  • Opening Hours Saturday: 06:15 - 21:30
  • Opening Hours Sunday: 06:45 - 21:30

Please note: Reservations and tickets requiring reservations are sold at the following times only: Mon - Sat 08:30 - 18:00

Location

Situated by the ticket office.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from information point
  • Yes - from ticket office
  • Yes - from help point

Customer Information

  • Live service information
  • Arrival Screens
  • Departure Screens

Customer Help Points

No

Customer Services Notes

Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 08:00 - 18:00
  • Lost Property Saturday: 09:30 - 16:30
  • Lost Property Sunday: No

Trolleys

Yes

CCTV at the Station

Yes

Live service information

Announcements at the station are made both visually and audibly

Induction loop availability

There are no apparent induction loops at all

Station Accessibility

Step-free access

Waiting rooms

Yes

Waiting Rooms are located on Platform 5/7 and on Platform 13/15

Seating area

Yes

Trolleys

Yes

Secure Station Accredited

No

Compliance with Joint Code of Practice

No

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible spaces

Not Specified

Accessible car park equipment

Yes

Accessible ticket machine is available at the car park. Step free access from the car park to the station

Impaired mobility set-down/ pick-up point note

This is a drop off point only at this station

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop of and/or pick-up point

Waiting facility location

The drop off and/or pick-up point and/or waiting area is located across from the station via an uncontrolled crossing e.g. Zebra Crossing

Ramp deployment from rear of vehicle

A ramp can be deployed from the rear of a vehicle at this drop of and/or pick-up point to reach the pavement easily

Ramp deployment from side of vehicle

A ramp can be deployed from the side of a vehicle at this drop of and/or pick-up point to reach the pavement easily

Set-down/ pick-up location covered

The drop off and/or pick up point is uncovered

Dimensions of set-down/ pick-up spaces

The lane at the drop off and/or pick-up point and/or waiting is less than 2.4m wide

Number of set-down/ pick-up spaces

There is/are 3 space(s) available at the drop off and/or pick-up and/or waiting area at the station

Help point near set-down/ pick-up

There is no help point close to this drop off and/pick-up point

Staff Help

Customer Help Points and Meeting Point

No

Toilets

Yes

Ladies, Gents and Baby Change are located in the Passenger Subway. The Baby Change is located next to the Ladies Toilets. An additional Baby Change facility is also located in the Accessible Toilet on Platform 13/15. 

Accessible Toilets are located on Platform 3 by the Help Desk and on Platform 13/15. 

Additional Ladies Toilets are located on Platform 10/12.

Baby Changing

Yes

Waiting Rooms

Yes

Waiting Rooms are located on Platform 5/7 and on Platform 13/15

Seating Area

Yes

Operator

APCOA Parking (UK) Limited

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

374 spaces

Accessible car park equipment

Yes

Accessible ticket machine is available at the car park. Step free access from the car park to the station

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £14.30
  • Rate per week £100.10
  • Rate per month £268.00
  • Rate per 3 months £504.00
  • Rate per year £1463.00

ATM

Yes

The ATM machine is located in the Midland Shed, next to the side entrance to the main booking hall from the Friary.

Refreshment Facilities

Yes

Shops

Yes

WHS/M&S; Uppercrust; Pumpkin; Pasty Shop; Starbucks; Lily's Flowers

Pay Phones

Yes

Public Wi-Fi

Yes

Free Network Rail Wi-fi - #FreeStationWiFi

Post Boxes

Yes

The Post Box is located by the main gateline

Bicycle Storage

Spaces

450 spaces

Please note cycles can be carried on our trains free of charge.

Type of Storage

Stands

Location

The main storage location for bikes is at The Friary at Temple Quay, just to the right of the ramped exit from the long stay car park.

A limited bike storage location can be found on Station Approach by Queen Anne's Gate.

There is no longer any bike storage inside the station.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Brompton Dock0208 232 3931www.bromptondock.co.uk

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