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Bristol Temple Meads (BRI)

Bristol Temple Meads station, Station Approach, off Bath Road, Bristol, Bristol,, BS1 6QF

Bristol Temple Meads reduced facilities availability

The ticket office will have the following changes to planned opening hours:

Sunday 25th February - 0645 to 1645

Tickets can be bought from the ticket machine or digitally.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:15 - 21:30
  • Opening Hours Saturday: 06:15 - 21:30
  • Opening Hours Sunday: 06:45 - 21:30

Please note: Reservations and tickets requiring reservations are sold at the following times only: Mon - Sat 08:30 - 18:00

Location

Situated by the ticket office.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Accessible ticket machines are located at the station entrance by the ticket office.

Height adjusted ticket office counter

No

Please request staff assistance.

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from information point
  • Yes - from ticket office
  • Yes - from help point

Customer Information Screens

No

Staff Help Available

  • Staff Help Available Monday to Friday: 05:30 - 01:30
  • Staff Help Available Saturday: 05:30 - 01:30
  • Staff Help Available Sunday: 08:00 - 01:30

Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.

Customer Help Points

No

Customer Services Notes

Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 08:00 - 18:00
  • Lost Property Saturday: 09:30 - 16:30
  • Lost Property Sunday: No

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Lifts to all platforms and facilities. Ticket office is also step free.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Accessible ticket machines are located at the station entrance by the ticket office.

Height adjusted ticket office counter

No

Please request staff assistance.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Radar Key available from station staff.

Waiting rooms

Yes

Waiting Rooms are located on Platform 5/7 and on Platform 13/15

Seating area

Yes

Accessible public telephones

Yes

Public telephones are accessible

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are available

Impaired mobility set down/pick-up point

Yes

Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point located at the customer information office - Platform 3. Please notify a member of staff.

Accessible spaces

Not Specified

Accessible car park equipment

Yes

Accessible ticket machine is available at the car park. Step free access from the car park to the station

Staff Help

Staff help available
  • Staff help available Monday to Friday: 05:30 - 01:30
  • Staff help available Saturday: 05:30 - 01:30
  • Staff help available Sunday: 08:00 - 01:30

Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.

Customer Help Points and Meeting Point

No

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Ladies, Gents and Baby Change are located in the Passenger Subway. The Baby Change is located next to the Ladies Toilets. An additional Baby Change facility is also located in the Accessible Toilet on Platform 13/15. 

Accessible Toilets are located on Platform 3 by the Help Desk and on Platform 13/15. 

Additional Ladies Toilets are located on Platform 10/12.

Accessible Toilets

Yes

Radar Key available from station staff.

Baby Changing

Yes

Waiting Rooms

Yes

Waiting Rooms are located on Platform 5/7 and on Platform 13/15

Seating Area

Yes

Operator

APCOA Parking (UK) Limited

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

374 spaces

Accessible car park equipment

Yes

Accessible ticket machine is available at the car park. Step free access from the car park to the station

Impaired mobility set down/pick up points available

Yes

Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point located at the customer information office - Platform 3. Please notify a member of staff.

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £14.30
  • Rate per week £100.10
  • Rate per month £268.00
  • Rate per 3 months £504.00
  • Rate per year £1463.00

ATM

Yes

The ATM machine is located in the Midland Shed, next to the side entrance to the main booking hall from the Friary.

Refreshment Facilities

Yes

Shops

Yes

WHS/M&S; Uppercrust; Pumpkin; Pasty Shop; Starbucks; Lily's Flowers

Pay Phones

Yes

Accessible Public Telephones

Yes

Public telephones are accessible

Public Wi-Fi

Yes

Free Network Rail Wi-fi - #FreeStationWiFi

Post Boxes

Yes

The Post Box is located by the main gateline

Bicycle Storage

Spaces

450 spaces

Please note cycles can be carried on our trains free of charge.

Type of Storage

Stands

Location

The main storage location for bikes is at The Friary at Temple Quay, just to the right of the ramped exit from the long stay car park.

A limited bike storage location can be found on Station Approach by Queen Anne's Gate.

There is no longer any bike storage inside the station.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Brompton Dock0208 232 3931www.bromptondock.co.uk

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