Bitterne (BTE)
Bitterne station, MacNaghten Road, Bitterne, Hampshire, SO18 1GG
Station Information
Ticket Office
Opening Hours
Unavailable
Location
Bitterne does not have a ticket office.
A Ticket Vending Machine is located on Platform 2.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: Unavailable
- Information Services Opening Times,Saturday: Unavailable
- Information Services Opening Times,Sunday: Unavailable
Staff Help Available
Unavailable
Customer Help Points
Yes
Customer Help points are located on every platform
Customer Services Notes
Please contact our Customer Service Centre on 0345 6000 650
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 07:30 - 19:00
- Lost Property,Saturday to Sunday: Unavailable
- Lost Property,Public Holidays: Unavailable
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Bitterne.
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Step-free category B3 Station. There is step-free access to Platform 2 (for trains to Fareham and Portsmouth).
There is no step-free access to Platform 1 (for trains to Southampton Central), which is accessed via a stepped footbridge only.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
N/A
Waiting rooms
Unavailable
Seating area
Available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
1 spaces
Accessible car park equipment
No
Staff Help
Staff help available
Unavailable
Customer Help Points
Yes
Customer Help points are located on every platform
Helpline
- Helpline,Monday to Friday: Available
- Helpline,Saturday: Available
- Helpline,Sunday: Available
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Nearest accessible station
Help Point location
There are Help Points
Toilets
Unavailable
N/A
Accessible Toilets
Unavailable
N/A
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
15 spaces
Accessible spaces
1 space
Accessible car park equipment
No
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
Yes
Parking charges
Parking is free
Notes
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Refreshment Facilities
Unavailable
Public Telephones
No
Public Wi-Fi
Available
Find WiFi Hotspots around Bitterne station
Bicycle Storage
Spaces
8 spaces
Type of Storage
Stands
Sheltered
No
CCTV
No
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
Located at car park entrance, on Macnaghten Road. Operated by Voi. For more information: Voi | E-scooters for hire in Southampton
More Information
Transport Links
To Southampton: Stop in Bullar Road adjacent to Station Hotel.
To Fareham: Bullar Road Gyratory (A3035) Bus Shelter
Information to plan your onward journey is available in a printable format here
Located at car park entrance, on Macnaghten Road. Operated by Voi. For more information: Voi | E-scooters for hire in Southampton
