Cardiff Central (CDF)
Managed by Transport for Wales
Station facilities
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Station seating facilities
-
Trolleys
-
Refreshments
Note Cold drinks vending machine Hot drinks vending machine Food vending machine Food outlet (Seating available) Food outlet (Seating unavailable) -
ATM machine
ATM machine Located outside main entrance -
Toilets
Toilets The toilets are located on Platforms 1 to 8. The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note At the Penarth Road entrance and also in the main concourse.
-
Tourist information office
-
Shops
Shops News agent Convenience store
Cardiff Central
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- East end of platforms 1 and 2, 3 and 4, 6 and 7 - also at the front and rear of the station.
- Storage spaces
- 90
-
Sheltered stands are available on each platform.
- Storage CCTV
- Yes
- Car Park
- Penarth Road
- Operator
- National Car Parks Ltd
- Phone number
- 03450 507 080
- Address
-
-
-
- Web address
- http://www.ncp.co.uk/
- Email address
- customer.service@ncp.co.uk
- Note
-
Visit www.ncp.co.uk for parking prices.
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 248 with 7 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
-
Visit www.ncp.co.uk for parking prices.
- CCTV Coverage
- Yes
- Car Park
- Riverside
- Operator
- National Car Parks Ltd
- Phone number
- 03450 507 080
- Address
-
-
-
- Web address
- http://www.ncp.co.uk/
- Email address
- customer.service@ncp.co.uk
- Note
-
Visit www.ncp.co.uk for parking prices.
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 110 with 7 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
-
Visit www.ncp.co.uk for parking prices.
- CCTV Coverage
- Yes
- Car Park
- Saunders Road
- Operator
- National Car Parks Ltd
- Phone number
- 03450 507 080
- Address
-
-
-
- Web address
- http://www.ncp.co.uk/
- Email address
- customer.service@ncp.co.uk
- Note
-
Visit www.ncp.co.uk for parking prices.
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 44 with 7 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
-
Visit www.ncp.co.uk for parking prices.
- CCTV Coverage
- Yes
- Onward travel information
-
There is currently no central bus station. Bus services depart and arrive at stops around the city centre. Click on the link to see a list of routes and timetables
Buy a Cardiff PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
- Taxi
-
Taxi rank is on the right as you exit the main station entrance
- Impaired mobility set down / pick up points available
- Yes
- Airport
-
The T9 Airport Express coach service departs from the bus stop at the rear of the railway station.
The full timetable can be found http://www.trawscymru.info/t9/. The journey time is 40 minutes.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:30 - 19:30
Temporary opening hours due to corona virus pandemic
- Location
-
At the Penarth Road entrance and on the concourse.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- No
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Information services - opening times
-
Temporary opening hours due to corona virus pandemic.
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Managed by Transport for Wales
- Visit our Lost Property page to submit a Lost Property form.
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Ticket gates
- Yes
- Accessible gate available at each set of ticket gates
- CCTV
- Yes
- Location for Rail Replacement Services
-
At the rear car park (Penarth Road entrance)
Facilities
- ATM Machine
- Yes
- Located outside main entrance
- First class Lounge
- Yes
-
Located
Platform 1
Tickets Accepted
All First Class
Facilities
A comfortable modern lounge, screens with updated train information
Refreshments
Complimentary refreshments and a dedicated customer host ready to serve you.
Wi-Fi
Available
Showers
None
- First class Lounge opening hours
-
Monday - Friday 06:00 - 18:30
Saturday Closed
Sunday Closed
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
- There are four payphones in the concourse and one each on platforms 1/2, 3/4 and 6/7.
- Post box
- Yes
-
At the Penarth Road entrance and also in the main concourse.
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Cold drinks vending machine Hot drinks vending machine Food vending machine Food outlet (Seating available) Food outlet (Seating unavailable)
- Shops
- Yes
- Type of shops available
- News agent Convenience store
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platforms 1 to 8. The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
-
The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Assisted travel
-
The meeting point for customers who require assistance is at the Customer Service desk located in the main booking hall at the front of the station.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
-
0400 - 0100 Mon-Fri 0400 - 0030 Sat 0700 - 0030 Sun
- Staff help available opening times
-
Monday - Friday 04:00 - 01:00
Saturday 04:00 - 00:30
Sunday 07:00 - 00:30
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Category A.
Step free access is available to Platforms 1 to 7. Access to Platform 0 is via a shallow ramp from the station car park.
For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
-
Monday - Friday 04:00 - 01:00
Saturday 04:00 - 00:30
Sunday 07:00 - 00:30
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