Last updated:Today at 16:15
Train companies affected:CrossCountry, East Midlands Railway
Last updated:Today at 10:58
Train companies affected:South Western Railway
Cardiff Central (CDF)
Cardiff Central Station, Central Square, Cardiff, Cardiff, CF10 1EP
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 05:40 - 21:30
- Opening Hours Saturday: 05:40 - 21:30
- Opening Hours Sunday: 07:30 - 21:30
Location
At the Penarth Road entrance and on the concourse.
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Staff Help Available
- Staff Help Available Monday to Friday: 04:00 - 01:00
- Staff Help Available Saturday: 04:00 - 00:30
- Staff Help Available Sunday: 07:00 - 00:30
Monday to Friday 04:00 to 01:00
Saturday 04:00 to 00:30
Sunday 07:00 to 00:30
Customer Help Points
Yes
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A.
Step free access is available to Platforms 0 to 8.
Ticket barriers and gates
Yes
Accessible gate available at each set of ticket gates
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.
Waiting rooms
Yes
Closed until further notice.
On platforms 1/2, 3/4, 6/7 and 8.
Seating area
Yes
Accessible public telephones
Yes
There are four payphones in the concourse and one each on platforms 1/2, 3/4 and 6/7.
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
Cardiff Central Car Park 1
7 spaces
Cardiff Central Car Park 2
7 spaces
Cardiff Central Car Park 3
0 spaces
Accessible car park equipment
Cardiff Central Car Park 1
Cardiff Central Car Park 2
Cardiff Central Car Park 3
Staff Help
Staff help available
- Staff help available Monday to Friday: 04:00 - 01:00
- Staff help available Saturday: 04:00 - 00:30
- Staff help available Sunday: 07:00 - 00:30
Monday to Friday 04:00 to 01:00
Saturday 04:00 to 00:30
Sunday 07:00 to 00:30
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platforms 1 to 8. The National Key toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a radar key and are only available during staffing hours.
Accessible Toilets
Yes
The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.
Baby Changing
Yes
Waiting Rooms
Yes
Closed until further notice.
On platforms 1/2, 3/4, 6/7 and 8.
Seating Area
Yes
First Class Lounge
- First Class Lounge Monday to Friday: 06:00 - 18:30
- First Class Lounge Saturday: No
- First Class Lounge Sunday: No
Located on Platform 1
All First Class tickets accepted.
A comfortable modern lounge, with information screens, complimentary refreshments and a dedicated customer host ready to serve you.
Wi-Fi is available.
Penarth Road
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
193 spaces
Accessible spaces
7 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Notes
Visit www.apcoa.co.uk/tfwr for parking prices.
Riverside
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
110 spaces
Accessible spaces
7 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Notes
Visit www.apcoa.co.uk/tfwr for parking prices.
Brewery Car park
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
44 spaces
Accessible spaces
0 space
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Notes
Visit https://www.apcoa.co.uk/tfwr for parking prices.
ATM
Yes
Located outside the main entrance.
Refreshment Facilities
Yes
Cold drinks vending machine.
Hot drinks vending machine.
Food vending machine.
Food outlet (Seating available).
Shops
Yes
News agent and convenience store
Pay Phones
Yes
Accessible Public Telephones
Yes
There are four payphones in the concourse and one each on platforms 1/2, 3/4 and 6/7.
Public Wi-Fi
Yes
Post Boxes
Yes
At the Penarth Road entrance and also in the main concourse.
Bicycle Storage
Spaces
156 spaces
Sheltered stands are available on each platform.
Type of Storage
Stands
Location
Cycle parking is available at a number of locations at Cardiff Central. Sheffield stands are provided at the east end of platforms 1 and 2, 3 and 4, 6 and 7. Sheffield stands are also located outside the southern entrance to the station. Wheelgrip stands and a shelter is located in the Riverside/Fish Jetty Car Park - adjacent to platform 0
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Cycle hire is provided by Brompton Bike and Ovo/Next Bikes Brompton Bike are located next to Marks and Spencer in the south west area of Central Square. Home - Brompton Bike Hire (bromptonhire.com)
Ovo/Next bike are located in the north east of Central Square by the bus station area - opposite Greggs, and a second location on Penarth Road at the entrance to the Penarth Road car park nextbike – origin bike sharing
More Information
Transport Links
The rail replacement bus stop is at the rear car park (Penarth Road entrance).
The taxi rank is located on Saunders Road, to the north of the station and right off Central Square). Exit the station through the main north side entrance turn right and the taxi rank will be in front of you as you head eastwards.
There is currently no central bus station. Bus services depart and arrive at stops around the city centre. Click on the link to see a list of routes and timetables
Buy a Cardiff PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
The T9 Airport Express coach service departs from the bus stop at the rear of the railway station.
The full timetable can be found http://www.trawscymru.info/t9/. The journey time is 40 minutes.
Cycle hire is provided by Brompton Bike and Ovo/Next Bikes Brompton Bike are located next to Marks and Spencer in the south west area of Central Square. Home - Brompton Bike Hire (bromptonhire.com)
Ovo/Next bike are located in the north east of Central Square by the bus station area - opposite Greggs, and a second location on Penarth Road at the entrance to the Penarth Road car park nextbike – origin bike sharing
