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Cardiff Central (CDF)

Cardiff Central Station, Central Square, Cardiff, Cardiff, CF10 1EP

The lifts are out of order between platform 8 and the station walkway at Cardiff Central station.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:40 - 21:30
  • Opening Hours Saturday: 05:40 - 21:30
  • Opening Hours Sunday: 07:30 - 21:30
Location

At the Penarth Road entrance and on the concourse.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Staff Help Available

  • Staff Help Available Monday to Friday: 04:00 - 01:00
  • Staff Help Available Saturday: 04:00 - 00:30
  • Staff Help Available Sunday: 07:00 - 00:30

Monday to Friday 04:00 to 01:00

Saturday 04:00 to 00:30

Sunday 07:00 to 00:30

Customer Help Points

Yes

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A.

Step free access is available to Platforms 0 to 8.

Ticket barriers and gates

Yes

Accessible gate available at each set of ticket gates

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.

Waiting rooms

Yes

Closed until further notice.

On platforms 1/2, 3/4, 6/7 and 8.

Seating area

Yes

Accessible public telephones

Yes

There are four payphones in the concourse and one each on platforms 1/2, 3/4 and 6/7.

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

Cardiff Central Car Park 1

7 spaces

Cardiff Central Car Park 2

7 spaces

Cardiff Central Car Park 3

0 spaces

Accessible car park equipment

Cardiff Central Car Park 1

Cardiff Central Car Park 2

Cardiff Central Car Park 3

Staff Help

Staff help available
  • Staff help available Monday to Friday: 04:00 - 01:00
  • Staff help available Saturday: 04:00 - 00:30
  • Staff help available Sunday: 07:00 - 00:30

Monday to Friday 04:00 to 01:00

Saturday 04:00 to 00:30

Sunday 07:00 to 00:30

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platforms 1 to 8. The National Key toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a radar key and are only available during staffing hours.

Accessible Toilets

Yes

The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.

Baby Changing

Yes

Waiting Rooms

Yes

Closed until further notice.

On platforms 1/2, 3/4, 6/7 and 8.

Seating Area

Yes

First Class Lounge

  • First Class Lounge Monday to Friday: 06:00 - 18:30
  • First Class Lounge Saturday: No
  • First Class Lounge Sunday: No

Located on Platform 1 

All First Class tickets accepted.

A comfortable modern lounge, with information screens, complimentary refreshments and a dedicated customer host ready to serve you. 

Wi-Fi is available.

Penarth Road

Car Parking Availability
  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes
Spaces

193 spaces

Accessible spaces

7 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Notes

Visit www.apcoa.co.uk/tfwr for parking prices.

Riverside

Car Parking Availability
  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes
Spaces

110 spaces

Accessible spaces

7 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Notes

Visit www.apcoa.co.uk/tfwr for parking prices.

Brewery Car park

Car Parking Availability
  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes
Spaces

44 spaces

Accessible spaces

0 space

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Notes

Visit https://www.apcoa.co.uk/tfwr for parking prices.

ATM

Yes

Located outside the main entrance.

Refreshment Facilities

Yes

Cold drinks vending machine.

Hot drinks vending machine.

Food vending machine.

Food outlet (Seating available).

Shops

Yes

News agent and convenience store

Pay Phones

Yes

Accessible Public Telephones

Yes

There are four payphones in the concourse and one each on platforms 1/2, 3/4 and 6/7.

Public Wi-Fi

Yes

Post Boxes

Yes

At the Penarth Road entrance and also in the main concourse.

Bicycle Storage

Spaces

156 spaces

Sheltered stands are available on each platform.

Type of Storage

Stands

Location

Cycle parking is available at a number of locations at Cardiff Central. Sheffield stands are provided at the east end of platforms 1 and 2, 3 and 4, 6 and 7. Sheffield stands are also located outside the southern entrance to the station. Wheelgrip stands and a shelter is located in the Riverside/Fish Jetty Car Park - adjacent to platform 0

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Cycle hire is provided by Brompton Bike and Ovo/Next Bikes

Brompton Bike are located next to Marks and Spencer in the south west area of Central Square. Home - Brompton Bike Hire (bromptonhire.com)

Ovo/Next bike are located in the north east of Central Square by the bus station area - opposite Greggs, and a second location on Penarth Road at the entrance to the Penarth Road car park

nextbike – origin bike sharing



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