Chafford Hundred Lakeside (CFH)
Managed by c2c
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
Note -
ATM machine
ATM machine Tesco Express outside the station
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Toilets
Toilets The toilets are located in the Booking Hall.
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
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Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
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Shops
Shops Lakeside Shopping Centre.
Chafford Hundred Lakeside
Getting to and from the station
Bicycle parking
Compound, Stands- Storage sheltered
- Yes
- Storage location
- Outside station entrance (stands), by car park entrance (secure)
- Storage spaces
- 52
-
Stands are owned and maintained by council
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 70 80
- Address
- RM16 6QQ
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Note
-
Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays
- Opening hours
-
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 138 with 4 accessible spaces available
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Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
- Free of charge
- No
- Daily rate
- £7.70
- Off peak rate
- £3.30
- Saturday rate
- £3.20
- Sunday rate
- £3.20
- Hourly rate
- £1.00
- Weekly rate
- £30.00
- Monthly rate
- £116.00
- 3 Monthly rate
- £337.00
- Annual rate
- £1164.00
-
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Yes
- Accessible taxis
-
Operated by local companies. Pre-booking advised
- Impaired mobility set down / pick up points available
- Yes
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Outside station entrance
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:00 - 18:30
Saturday 08:15 - 18:30
Sunday 08:45 - 15:20
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Oyster top-up is only available from the self-service ticket machines
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
-
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
- Penalty fares
- Penalty fares apply for c2c
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
-
Monday - Friday 05:45 - 22:00
Saturday 06:45 - 21:30
Sunday 07:15 - 16:30
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Operated by c2c
-
Monday - Friday 08:00 - 20:00
Saturday - Sunday 09:00 - 16:00
Public Holidays 09:00 - 16:00
Closed Christmas Day and Boxing Day
- c2c Lost Property
- 03457 44 44 22
- Customer Services
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Monday - Friday, 08:00 - 20:00
Saturday and Sunday: 09:00 - 16:00
Public Holidays: 09:00 - 16:00
Closed Christmas Day and Boxing Day
0345 744 4422 (option 3, followed by option 3)
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
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Bus stops outside station entrance.
Ticket acceptance may be arranged on TfL Bus 370 to South Ockendon and Upminster, this service operates from Lakeside Shopping Centre Bus Station.
Facilities
- ATM Machine
- Yes
-
Tesco Express outside the station
- Post box
- Yes
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Shops
- Yes
- Type of shops available
-
Lakeside Shopping Centre.
- Toilets
- Yes
- Toilets Location
-
The toilets are located in the Booking Hall.
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Female toilets,Male toilets
- National key toilets
- Yes
- National key toilets location
- Booking hall. This can be accessed using a radar key.
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03457 44 44 22
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 05:45 - 22:00
Saturday 06:45 - 21:30
Sunday 07:15 - 16:30
Except Christmas Day and Boxing Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Step free access is available from street level to the platform. Lifts/subways also connect the station to Intu Lakeside shopping centre
- Wheelchairs available
- No
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