Chafford Hundred Lakeside (CFH)

Managed by c2c 

 
Chafford Hundred station
Burghley Road
Chafford Hundred
Essex
RM16 6QQ
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note

  • ATM machine

    ATM machine

    Tesco Express outside the station 

  • Toilets

    Toilets

    The toilets are located in the Booking Hall.

    The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.

  • Pay phone

  • Internet

    Public Wi-Fi Yes

  • Post box

    Note

  • Tourist information office

  • Shops

    Shops

    Lakeside Shopping Centre. 
 
 

Chafford Hundred Lakeside

Stations made easy

Route planning around the station including maps and platforms

Show [CFH] route

 

Station Message: Alert!

The ticket office opening times at this station have been amended due to the Coronavirus pandemic. You can find the current opening times here.

Station Message: Alert!

Un-booked assistance? No problem.

The station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage location
Outside station entrance
Storage spaces
52
Storage CCTV
Yes
Car Park
Station Car Park
Operator
National Car Parks Ltd
Phone number
0845 050 70 80
Address
RM16 6QQ
Web address
http://www.ncp.co.uk
Email address
customer.service@ncp.co.uk
Opening hours
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
138  with 4 accessible spaces available

Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces

Free of charge
No
Daily rate
£6.40
Off peak rate
£2.40
Saturday rate
£2.40
Sunday rate
£2.40
Weekly rate
£25.20
Monthly rate
£97.00
3 Monthly rate
£280.00
Annual rate
£962.00

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays 

CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Yes

Accessible taxis

Operated by local companies. Pre-booking advised

Impaired mobility set down / pick up points available
Yes

Outside station entrance

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:45 - 22:00
Saturday 06:45 - 21:30
Sunday 07:15 - 16:30
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
No
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Oyster top-up is only available from the self-service ticket machines
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

Penalty fares
Penalty fares apply for c2c 

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
Monday - Friday 05:45 - 22:00
Saturday 06:45 - 21:30
Sunday 07:15 - 16:30
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Operated by c2c
Monday - Friday 08:00 - 20:00
Saturday - Sunday 09:00 - 16:00
Public Holidays 09:00 - 16:00

Closed Christmas Day and Boxing Day

03457 44 44 22
Customer Services

Monday - Friday, 08:00 - 20:00

Saturday and Sunday: 09:00 - 16:00

Public Holidays: 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.co.uk

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Bus stops outside station entrance.

Ticket acceptance may be arranged on TfL Bus 370 to South Ockendon and Upminster, this service operates from Lakeside Shopping Centre Bus Station.

Facilities

 
ATM Machine
Yes

Tesco Express outside the station 

Bureau de Change
Yes
Post box
Yes
Public Wi-Fi
Yes
Refreshment facilities
Yes
Shops
Yes
Type of shops available

Lakeside Shopping Centre. 

Toilets
Yes
Toilets Location

The toilets are located in the Booking Hall.

The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.

Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
Female toilets,Male toilets 
National key toilets
Yes
National key toilets location
Booking hall. This can be accessed using a radar key.
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
03457 44 44 22
Helpline opening hours
Monday - Sunday 24 Hours a Day
Staff help available
Yes
Staff help available opening times
Monday - Friday 05:45 - 22:00
Saturday 06:45 - 21:30
Sunday 07:15 - 16:30

Except Christmas Day and Boxing Day

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Step free access is available from street level to the platform. Lifts/subways also connect the station to Intu Lakeside shopping centre 

Wheelchairs available
No

Station Map

 
Station plan

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