Chiswick (CHK)

Managed by South Western Railway 

Chiswick station
Burlington Lane
Greater London
W4 3HB

Station facilities

  • Station seating facilities

    Station seating facilities

    No waiting room but seating available on the platform.

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops



Stations made easy

Route planning around the station including maps and platforms

Show [CHK] route


Getting to and from the station


Bicycle parking

Wheel Racks
Storage sheltered
Storage location

Platform 2 and car park

Storage spaces
Storage CCTV
Car Park
Station Car Park

Weekend tickets are available from 1600 Friday £5.30

Off Peak from 1600 Monday to Friday 

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
5  with 1 accessible spaces available
Accessible car park equipment
Free of charge
Daily rate
Off peak rate
Saturday rate
Sunday rate
Weekly rate
Monthly rate
3 Monthly rate
Annual rate

Bank Holiday £2.00

CCTV Coverage
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available

Ticket buying and collection

Ticket Office
Opening hours
Monday - Friday 06:15 - 10:15
Saturday Closed
Sunday Closed
Public Holidays Closed

On the platform by the entrance to ticket office

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Get Oyster cards here
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Smartcards issued
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators

Chiswick ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons

Penalty fares
Penalty fares apply for South Western Railway 
London fare zone
Zone 3

Staffing and general services

Information available from staff
Information services - opening times
Monday - Friday 06:15 - 10:15
Saturday Closed
Sunday Closed
Customer help points

Customer Help points are located on every platform

Lost Property
Monday - Friday 07:30 - 19:00
Saturday - Sunday Closed
Public Holidays Closed

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Chiswick.

Customer Services
Please contact our Customer Service Centre on 0345 6000 650
Ticket gates
Location for Rail Replacement Services

Towards Barnes: Burlington Lane Bus Stop A

Towards Kew Bridge: Burlington Lane Bus Stop B


ATM Machine
Pay phones
Pay phones type
Cards and Coins
Public Wi-Fi
Find WiFi Hotspots around Chiswick station
Refreshment facilities
Waiting Rooms
Waiting rooms location

No waiting room but seating available on the platform.

Waiting rooms opening hours

Accessibility and mobility access

Helpline Contact
0800 5282100
Assisted travel
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – please make yourself known to the Guard, who will step out onto the platform when the train arrives.
Helpline opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

24 hours a day, except Christmas Day and Boxing Day

Staff help available
Ramp for train access
Step free access coverage
Step free access note

Step-free category B2 Station. Level access to Platform 1 (for trains towards London Waterloo). Short ramp at approx 1:7 gradient to Platform 2 (for trains towards Hounslow) via separate entrance. No reasonable step-free access between platforms.

Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.

Wheelchairs available

Station Map

Station plan

View larger version
Stations made easy
Show [CHK] route

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