Coventry (COV)
Managed by Avanti West Coast
Station facilities
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Station seating facilities
Station seating facilities Unheated seating areas available on the concourse on all platforms and with 7 waiting rooms around the station.
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Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets Toilets are located on Platforms 1 and 2/3
Toilet opening hours – Monday to Friday:05.15 –01.30, Saturday: 05.30 – 12.30, Sunday: 07.30 – 01.30
An accessible toilet is available on platform 1, accessed using a RADAR key.
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Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
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Shops
Shops Starbucks, M&S Simply Foods, WHSmiths and The Pumpkin Cafe
Coventry
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Compound,Stands- Storage sheltered
- Yes
- Storage location
-
Cycle Hub off main concourse 144 spaces
59 cycle hoops at the end of platform 1 , 2x spaces per hoop = 118 spaces
- Storage spaces
- 120
-
For access to the cycling compound please see a member of staff
144 space in the cycle hub off main concourse 27 hoops at station front (2 x cycles per hoop = 54 spaces)
2 x shelters at the station front with a total of 12 hoops (2 x spaces per hoop = 24 spaces) - possible relocation to Platform 1
18 hoops to be installed on platform 1 (2 x cycles per hoop = 36 spaces)
- Storage CCTV
- Yes
- Car Park
- Multi Storey (Car Park 1)
- Operator
- Avanti West Coast
- Address
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Station Square
Eaton Road
Coventry
CV1 2GT - Note
-
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 336 with 16 accessible spaces available
- Free of charge
- No
- Daily rate
- £12.00
- Saturday rate
- £5.00
- Sunday rate
- £5.00
- Monthly rate
- £132.00
- 3 Monthly rate
- £374.00
- Annual rate
- £1200.00
-
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast.
Different rates apply to non rail users, please speak to a member of staff.
- CCTV Coverage
- Yes
- Car Park
- Warwick Road (Car Park 3)
- Operator
- Avanti West Coast
- Address
-
Car Park 3
Warwick Road
Coventry
CV1 4GT - Note
-
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
- Opening hours
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Monday - Sunday 24 Hours a Day
- Number of spaces
- 134 with 18 accessible spaces available
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Please note the car parking payment machines are located in the station building
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £12.00
- Saturday rate
- £5.00
- Sunday rate
- £5.00
- Monthly rate
- £132.00
- 3 Monthly rate
- £374.00
- Annual rate
- £1200.00
-
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast.
Different rates apply to non rail users, please speak to a member of staff.
- CCTV Coverage
- Yes
- Taxi
-
Outside station front
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:15 - 21:30
Saturday 05:30 - 20:45
Sunday 07:30 - 21:30
- Location
- Ticket machines can be found in the booking hall
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
- Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
- Penalty fares
- Penalty fares apply for West Midlands Trains
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from information point,Yes - from ticket office
- Information services - opening times
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Monday, Tuesday, Wednesday, Thursday, Friday 05:00 - 02:00
Saturday 05:00 - 01:00
Sunday 07:15 - 02:00
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Avanti West Coast Lost Property
- Customer Services
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Monday to Sunday 06:00 - 21:00
Available from customer service offices, located on platform 1 and 3.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement coach services can be found in the multi-storey car park
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Shops
- Yes
- Type of shops available
-
Starbucks, M&S Simply Foods, WHSmiths and The Pumpkin Cafe
- Toilets
- Yes
- Toilets Location
-
Toilets are located on Platforms 1 and 2/3
Toilet opening hours – Monday to Friday:05.15 –01.30, Saturday: 05.30 – 12.30, Sunday: 07.30 – 01.30
An accessible toilet is available on platform 1, accessed using a RADAR key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
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Yes , Located on platform 1 , these toilets are operated with a radar key
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
-
Unheated seating areas available on the concourse on all platforms and with 7 waiting rooms around the station.
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 08000 158 123 (08000 158 124 Textphone)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Assistance Meeting Point: Customer service office on Platform 1.
- Helpline opening hours
- Staff help available
- Yes
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Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
- Staff help available opening times
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Monday, Tuesday, Wednesday, Thursday, Friday 05:00 - 02:00
Saturday 05:00 - 01:00
Sunday 07:15 - 02:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Category A - This station has step-free access to all platforms / the platform
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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