Last updated:Today at 10:58
Train companies affected:South Western Railway
Coventry (COV)
Coventry station, Station Square, Coventry, West Midlands, CV1 2GT
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 05:15 - 21:30
- Opening Hours Saturday: 05:30 - 20:45
- Opening Hours Sunday: 07:30 - 21:30
Location
Ticket machines can be found in the booking hall
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard notes
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
Information Available From Staff
- Yes - from help point
- Yes - from information point
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:00 - 02:00
- Information Services Opening Times Saturday: 05:00 - 01:00
- Information Services Opening Times Sunday: 07:15 - 02:00
Staff Help Available
- Staff Help Available Monday to Friday: 05:00 - 02:00
- Staff Help Available Saturday: 05:00 - 01:00
- Staff Help Available Sunday: 07:15 - 02:00
Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Customer Help Points
Yes
Customer Services Notes
Monday to Sunday 06:00 - 21:00
Available from customer service offices, located on platform 1 and 3.
Luggage Storage
No
Lost Property
Yes
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A - This station has step-free access to all platforms / the platform
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Yes , Located on platform 1 , these toilets are operated with a radar key
Waiting rooms
Yes
Unheated seating areas available on the concourse on all platforms and with 7 waiting rooms around the station.
Seating area
Yes
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
Coventry Car Park 1
16 spaces
Coventry Car Park 2
18 spaces
Coventry Car Park 2
Please note the car parking payment machines are located in the station building
Accessible car park equipment
Coventry Car Park 2
Staff Help
Staff help available
- Staff help available Monday to Friday: 05:00 - 02:00
- Staff help available Saturday: 05:00 - 01:00
- Staff help available Sunday: 07:15 - 02:00
Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Assistance Meeting Point: Customer service office on Platform 1.
Toilets
Yes
Toilets are located on Platforms 1 and 2/3
Toilet opening hours - Monday to Friday:05.15 -01.30, Saturday: 05.30 - 12.30, Sunday: 07.30 - 01.30
An accessible toilet is available on platform 1, accessed using a RADAR key.
Accessible Toilets
Yes
Yes , Located on platform 1 , these toilets are operated with a radar key
Baby Changing
Yes
Waiting Rooms
Yes
Unheated seating areas available on the concourse on all platforms and with 7 waiting rooms around the station.
Seating Area
Yes
First Class Lounge
No
Multi Storey (Car Park 1)
Operator
Avanti West Coast
- Station Square
- Eaton Road
- Coventry
- CV1 2GT
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
336 spaces
Accessible spaces
16 spaces
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £12.50
- Rate on Saturday £5.50
- Rate on Sunday £5.50
- Rate per month £132.00
- Rate per 3 months £374.00
- Rate per year £1200.00
Notes
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast.
Different rates apply to non rail users, please speak to a member of staff.
Warwick Road (Car Park 3)
Operator
Avanti West Coast
- Car Park 3
- Warwick Road
- Coventry
- CV1 4GT
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
134 spaces
Accessible spaces
18 spaces
Please note the car parking payment machines are located in the station building
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £12.50
- Rate on Saturday £5.50
- Rate on Sunday £5.50
- Rate per month £132.00
- Rate per 3 months £374.00
- Rate per year £1200.00
Notes
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast.
Different rates apply to non rail users, please speak to a member of staff.
ATM
Yes
Refreshment Facilities
Yes
Shops
Yes
Starbucks, M&S Simply Foods, WHSmiths and The Pumpkin Cafe
Pay Phones
Yes
Public Wi-Fi
Yes
Post Boxes
Yes
Bicycle Storage
Spaces
120 spaces
For access to the cycling compound please see a member of staff
144 space in the cycle hub off main concourse 27 hoops at station front (2 x cycles per hoop = 54 spaces)
2 x shelters at the station front with a total of 12 hoops (2 x spaces per hoop = 24 spaces) - possible relocation to Platform 1
18 hoops to be installed on platform 1 (2 x cycles per hoop = 36 spaces)
Type of Storage
Compounds & Stands
Location
Cycle Hub off main concourse 144 spaces
59 cycle hoops at the end of platform 1 , 2x spaces per hoop = 118 spaces
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement coach services can be found in the multi-storey car park
Outside station front
