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Last updated:Today at 09:25
Train companies affected:South Western Railway

Caerphilly (CPH)

Caerphilly station, Station Road, Caerphilly, Caerphilly, CF83 1JR

Traveling on the Rhymney Line?

Saturday 19 July - Sunday 31 August

We’ll be carrying out engineering work for 6 weeks. Closures will take place and rail replacement buses will be in operation between Caerphilly and Rhymney, with a normal rail service in operation from Caerphilly into Cardiff, and onwards to Penarth, Barry Island and Bridgend. Rail services will run as normal on Friday 1 August for an event at the Principality Stadium in Cardiff.

Check your journey before you travel tfw.wales/metro.

Using pay as you go? You can tap on and off at Caerphilly station. Look out for our staff, who will have mobile machines on hand to help. Simply tell them which station you're traveling to and from.

Live trains

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Station Information

Station managed by: Transport for Wales

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:00 - 18:00
  • Opening Hours,Saturday: 07:30 - 18:00
  • Opening Hours,Sunday: Unavailable
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

The ticket machine(s) take cash, and major debit and credit cards.

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.

Information Available

  • Yes - from ticket office
  • Yes - from help point

Customer Information

  • Departure Screens
  • Arrival Screens
  • Live service information

Staff Help Available

Available

If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

Customer Help Points

Yes

Ticket office for advice only.

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

Unavailable

Lost Property

Available

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

Category B2.

Platform 1 (for Cardiff) has level access.

Platform 2 (for Rhymney) is accessible only by a footbridge or by a steep ramp.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

The ticket machine(s) take cash, and major debit and credit cards.

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Unavailable

Seating area

Available

Induction loop pay phones

Available

Low level/text public phones

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

6 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available

Available

If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

Customer Help Points

Yes

Ticket office for advice only.

Helpline
  • Helpline,Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station
Help Point location

Help Points are only available in limited locations

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Unavailable

Seating Area

Available

Operator

Transport for Wales/Caerphilly County Borough Council

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available

Spaces

222 spaces

Accessible spaces

6 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

Yes

Parking charges

Parking is free

Refreshment Facilities

Unavailable

Shops

Available

Convenience store

Public Telephones

Yes

Accessible Public Telephones

Available

Low level/text public phones

Public Wi-Fi

Unavailable

Bicycle Storage

Spaces

14 spaces

5 hoops

Type of Storage

Stands

Location

5 Sheffield stands providing parking for up to ten bicycles are located in a shelter near the station entrance to the Cardiff direction, southbound, platform.

2 Sheffield stands providing parking for up to 4 bicycles are located in a Voyager Shelter on platform 3 - ie northbound platform

Sheltered

Yes

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

More Information

Maps

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