Last updated:Today at 00:44
Train companies affected:Avanti West Coast, London Northwestern Railway
Caerphilly (CPH)
Caerphilly station, Station Road, Caerphilly, Caerphilly, CF83 1JR
Coming soon: TfW Penalty Fare Zone Extension - from 9 September 2024
From Monday 09 September, this station will be within the Transport for Wales Penalty Fare Zone. For more information visit tfw.wales/tfw-penalty-fare-zone.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:00 - 18:00
- Opening Hours Saturday: 07:30 - 18:00
- Opening Hours Sunday: No
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
The ticket machine(s) take cash, and major debit and credit cards.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
Information Available From Staff
- Yes - from ticket office
- Yes - from help point
Customer Information
- Departure Screens
- Arrival Screens
- Announcements
Staff Help Available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
Yes
Ticket office for advice only.
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Category B2.
Platform 1 (for Cardiff) has level access.
Platform 2 (for Rhymney) is accessible only by a footbridge or by a steep ramp.
Ticket barriers and gates
No
Accessible ticket machines
Yes
The ticket machine(s) take cash, and major debit and credit cards.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Accessible public telephones
Yes
Low level/text public phones
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
6 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points and Meeting Point
Yes
Ticket office for advice only.
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Operator
Transport for Wales/Caerphilly County Borough Council
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
Spaces
222 spaces
Accessible spaces
6 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Car park CCTV
Yes
Parking charges
Parking is free
Refreshment Facilities
No
Shops
Yes
Convenience store
Pay Phones
Yes
Accessible Public Telephones
Yes
Low level/text public phones
Bicycle Storage
Spaces
14 spaces
5 hoops
Type of Storage
Stands
Location
5 Sheffield stands providing parking for up to ten bicycles are located in a shelter near the station entrance to the Cardiff direction, southbound, platform.
2 Sheffield stands providing parking for up to 4 bicycles are located on platform 3.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is Bay 11 at the bus stand outside the front of the station.
Temporary change on Saturday 31 August and Sunday 01 September. Due to road closures the rail replacement bus stop for Caerphilly will be located: Local bus stop on St Martin’s Rd. Towards Cardiff, in front of St Martin’s church. Towards Rhymney, opposite.
Taxi rank within 100m and clearly signposted
'Stagecoach' operates a network of regular local bus routes around Caerphilly and to surrounding towns and villages. For route maps and timetables:
Buy a Caerphilly PlusBus ticket with your train ticket, for unlimited bus travel around the town. For details:
The Bus Interchange is located beside the rail station.
