Chepstow (CPW)

Managed by Transport for Wales 

 
Chepstow station
Station Road
Chepstow
Monmouthshire
NP16 5PD
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note Café
  • ATM machine

  • Toilets

    Toilets
  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Chepstow

Stations made easy

Route planning around the station including maps and platforms

Show [CPW] route

 

Station Message: Alert!

13 April 2020

The ticket office at this station is closed until further notice due to the Coronavirus pandemic.

To purchase a ticket, download our app TfW Rail or buy online at tfwrail.wales  

Getting to and from the station

 
Car Park
Chepstow Station Car Park
Operator
Transport for Wales
Phone number
03333 211 202
Address
-
-
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
11  with 0 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
Yes
Taxi

There is a taxi rank outside the front of the station. 

Impaired mobility set down / pick up points available
Yes
Set down and pick up outside the station entrance.

Ticket buying and collection

 
Ticket Office
No
Ticket machines
No
Collection of pre-purchased tickets
Not possible from this station
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
More information about Penalty fares

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:30 - 11:00
Sunday Closed
 
Passenger Information Systems
Departure screens
Customer help points
Yes
Lost Property
Yes
Managed by Transport for Wales
03333 211 202
Customer Services
Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services
Rail replacement services depart from the station entrance, unless otherwise stated on the station poster boards.

Facilities

 
ATM Machine
No
Refreshment facilities
Yes
Café
Toilets
Yes
Baby changing facilities
No
National key toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
03333 211202
Helpline opening hours
Monday - Sunday 08:00 - 20:00
Staff help available
Yes
No platform staff available. Assistance is provided by the Conductor on the train.
Ramp for train access
Yes
Step free access coverage
No
Step free access note

Platform 2 (for Newport) is not accessible to wheelchair users due to a stepped footbridge.

The nearest fully accessible stations are Lydney and Severn Tunnel Junction.

Wheelchairs available
No
Nearest station with more facilities CRS Code
Severn Tunnel JunctionLydney

Station Map

 
Station plan

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