Last updated:Today at 12:50
Train companies affected:CrossCountry, Great Western Railway
Last updated:Today at 12:45
Train companies affected:South Western Railway
Chepstow station, Station Road, Chepstow, Monmouthshire, NP16 5PD
The ticket office is operated by a third party agent, Chepstow Trains. www.chepstowtrains.com. 01291 639197.
Yes
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Yes
No
Yes
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
No
Contact our Customer Relations team directly via the Transport for Wales Website.
No
Yes
No
Some step-free access, may be in one direction only - please check details.
Category B3.
Step free access is available to Platform 1 (to Gloucester). Platform 2 (for Newport) is only accessible via a footbridge.
No
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Yes
Yes
No
No
Yes
No
Yes
Set down and pick up outside the station entrance.
0 spaces
Chepstow Car Park 1
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
No
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
No
No
No
No
Yes
Transport for Wales
11 spaces
0 space
Yes
Yes
Set down and pick up outside the station entrance.
Yes
Parking is free
Monmouthshire County Council
55 spaces
0 space
No
Yes
Set down and pick up outside the station entrance.
No
Parking is free
This car park is operated by Monmouthshire County Council and more details can be found here Parking - Pay and Display - Monmouthshire
Yes
Café
No
0 spaces
No
No
There are no cycle hire facilities at this station
The rail replacement bus stop is in the station car park.
Taxi rank outside the front of the station.