Crewe (CRE)
Managed by Virgin Trains
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets The National key toilets are located on Platforms 5 and 6; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note -
Tourist information office
-
Shops
Shops
Crewe
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- all platforms
- Storage spaces
- 186
-
Cycle Storage spaces around the station:
Platform 5 (North End) 44 spaces
Platform 6 (North End) 40 spaces
Platform 11 (North End) 44 spaces
Platform 12 (in two racks) 34 spaces
Short Stay Car Park Pedley Street 18 spaces
Weston Road Car Park 10 spaces
- Storage CCTV
- Yes
- Car Park
- Pedley Street (Car Park 1)
- Operator
- Virgin Trains
- Address
-
Pedley Street
Crewe
CW2 7AA - Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 525 with 12 accessible spaces available
- Free of charge
- No
- Daily rate
- £12.00
- Saturday rate
- £5.00
- Sunday rate
- £5.00
- Monthly rate
- £132.00
- 3 Monthly rate
- £374.00
- Annual rate
- £1200.00
-
For information on how to get to the car park, plus work out the cost of your stay visit the Virgin Trains website.
Different rates apply to non rail users, please speak to a member of staff.
- CCTV Coverage
- Yes
- Car Park
- Weston Road (Car Park 2)
- Operator
- Virgin Trains
- Address
-
Weston Road (Opposite to B&Q)
Crewe
CW2 7WZ - Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 254 with 14 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £12.00
- Saturday rate
- £5.00
- Sunday rate
- £5.00
-
For information on how to get to the car park, plus work out the cost of your stay visit the Virgin Trains website
Different rates apply to non rail users, please speak to a member of staff.
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:30 - 20:00
Saturday 05:30 - 19:00
Sunday 08:10 - 19:00
- Location
-
Ticket machines can be found in the Booking hall.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
- Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
- Penalty fares
- Penalty fares apply for West Midlands Trains
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from information point,Yes - from ticket office
- Information services - opening times
-
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Customer Services
-
Customers are encouraged to approach a member of station staff with any customer information enquiry.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement coach services can be found at the side of the station on the left as you exit.
Northern Rail buses pick up / drop off at the temporary bus station, just beyond Platform 12. The bus station in question is accessible via a bridge at platform level.
Facilities
- ATM Machine
- Yes
- First class Lounge
- Yes
-
Location
On the concourse above platform 5.
To enter the First Class lounge, just show your valid Virgin Trains ticket (either Virgin Business, First Anytime or Advance First ticket) that's for travel along the West Coast Main Line.
- First class Lounge opening hours
-
Monday - Friday 05:30 - 19:00
Saturday 08:00 - 18:00
Sunday 08:30 - 18:00
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The National key toilets are located on Platforms 5 and 6; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
lifts to platforms
- Wheelchairs available
- Yes
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