Carshalton Beeches (CSB)
Managed by Southern
Station facilities
-
Station seating facilities
Station seating facilities There is a waiting area on platform 1 and 2 -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
Toilets -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Carshalton Beeches
Getting to and from the station
Bicycle parking
YES
- Storage location
- Adjacent to the station entrance
- Storage spaces
- 10
- Storage CCTV
- Yes
- Car Park
No
- Onward travel information
- Information to plan your onward journey is available in a printable format here.
- Taxi
- NO
- Impaired mobility set down / pick up points available
- Yes
- Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 05:45 - 00:20
Saturday 05:45 - 00:20
Sunday 07:00 - 00:20
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- Located on platform 1
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
No
- Top-up Oyster pay as you go here
Yes, at ticket machine
- Use Oyster Pay as you go here
Yes
- You can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station.
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
Yes
- Smartcards are available online at : www.southernrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Southern
- London fare zone
- Zone 5
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:36 - 01:15
Saturday 06:47 - 01:15
- Customer help points
Yes
- Lost Property
- Yes
- Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
- Ticket gates
Yes
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Facilities
- ATM Machine
No
- Public Wi-Fi
Yes
- Find WiFi Hotspots around this station
- Toilets
Yes
- Accessible toilets
- Yes
- Baby changing facilities
Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- Access to this toilet requires a Radar key.
- Waiting Rooms
Yes
- Waiting rooms location
- There is a waiting area on platform 1 and 2
- Waiting rooms opening hours
-
Waiting rooms normally available when station is staffed
Accessibility and mobility access
- Helpline Contact
- Please contact the helpline by phone on 0800 138 1016 or by emailing myjourney@southernrailway.com to ensure that arrangements are in place.
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
Yes
- Staffing hours are shown in the 'Staffing and General services' section, however staff may be involved in other activities during these hours so please do book assistance where possible.
- Staff help available opening times
-
Monday - Friday 05:36 - 00:30
Saturday 06:47 - 00:30
Sunday 06:58 - 23:58
- Ramp for train access
Yes
- Step free access coverage
No
- Step free access note
- Access to platform 1 (to London) via side ramp. Steps to platform 2 (to Sutton)
- Wheelchairs available
No