Chadwell Heath (CTH)

Managed by TfL Rail 

 
Chadwell Heath station
Station Road
Chadwell Heath
Greater London
RM6 4BU
 

Station facilities

  • Station seating facilities

    Station seating facilities
    • An accessible waiting room with automatic door opening is located on Platform 3.
    • The waiting room is open from first train to last train
  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Chadwell Heath

Stations made easy

Route planning around the station including maps and platforms

Show [CTH] route

 

Getting to and from the station

 

Bicycle parking

Wheel Racks
Storage sheltered
Yes
Storage location

Cycle stands on platform 3

Storage CCTV
Yes
Car Park
No
Onward travel information

 Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:10 - 19:40
Saturday 06:10 - 19:00
Sunday 08:10 - 15:40
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
Travelling with Contactless is available
Penalty fares
Penalty fares apply for TfL Rail 
London fare zone
Zone 5

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times

Staffed from first train until last.

 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Lost Property
Yes
TfL Lost property
Customer Services

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)

Ticket gates
Yes

Chadwell Heath has a Secure Station accreditation.

CCTV
Yes
Location for Rail Replacement Services
Rail replacement bus services will depart from:

Wangeu Road, Bus Stop F, for both Westbound and Eastbound services

Click here for map

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
Yes
Waiting rooms location
  • An accessible waiting room with automatic door opening is located on Platform 3.
  • The waiting room is open from first train to last train
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0343 222 1234
Assisted travel
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Staff help available
Yes
Staff are available to assist from the first to last train.
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
  • Accessibility Category A. This station has step-free access to all platforms
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms 3&4.
Wheelchairs available
Yes

Station Map

 
Station plan

View larger version
Stations made easy
Show [CTH] route

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