Last updated:Today at 15:10
Train companies affected:South Western Railway
Chadwell Heath station, Station Road, Chadwell Heath, Greater London, RM6 4BU
Zone 5
Yes
Yes
Yes
Yes
Yes
Yes
Oyster cards can only be purchased at the ticket machine.
Zone 5
No
No
Travelling with Contactless is available
Yes
Staff are available to assist from the first to last train.
Yes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See click here for details)
No
Yes
Yes
This station has step-free access to all platforms / the platform.
Accessibility Category A. This station has step-free access to all platforms
Staff ramp assistance is always available.
Accessible seating is available on platforms 3&4.
Wheelchairs available from first to last train.
Yes
Chadwell Heath has a Secure Station accreditation.
Yes
Yes
Yes
Yes
Yes
This toilet is operated with a radar key.
An accessible toilet is located inside the Ticket Hall.
Yes
An accessible waiting room with automatic door opening is located on Platform 3.
The waiting room is open from first train to last train
Yes
Yes
No
No
Yes
Staff are available to assist from the first to last train.
Yes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click
Passenger Assist | National Rail We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Yes
This toilet is accessible with a radar key.
Ticket Hall
Yes
This toilet is operated with a radar key.
An accessible toilet is located inside the Ticket Hall.
No
Yes
An accessible waiting room with automatic door opening is located on Platform 3.
The waiting room is open from first train to last train
Yes
No
No
No
No
Racks
Cycle stands on platform 3
Yes
Yes
There are no cycle hire facilities at this station
Rail replacement bus services will depart from:
Wangey Road, Bus Stop F, for both Westbound and Eastbound services
Transport for London Buses operate from outside the station.
Information to plan your onward journey is available in a printable format here.