Colwyn Bay (CWB)
Managed by Transport for Wales
Station facilities
-
Station seating facilities
Station seating facilities On each platform. -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
Toilets The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Colwyn Bay
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
-
At the front of the station
- Storage spaces
- 10
-
5 hoops
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 03450 507 080
- Address
-
-
-
- Web address
- http://www.ncp.co.uk/
- Email address
- [email protected]
- Note
-
Visit www.ncp.co.uk for parking prices.
- Opening hours
-
Monday - Friday 24 Hours a Day
- Number of spaces
- 76 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £4.50
- Weekly rate
- £18.00
-
Visit www.ncp.co.uk for parking prices.
- CCTV Coverage
- No
- Onward travel information
-
Buy a Colwyn Bay PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
- Taxi
-
At the front of the station
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:15 - 19:15
Saturday 06:15 - 19:15
Sunday 09:30 - 16:30
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
The ticket machine is available during ticket office opening hours.
The ticket machine takes cash, debit and credit cards.
The ticket machine is next to the booking office.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- No
-
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
-
Monday - Friday 06:15 - 19:15
Saturday 06:15 - 19:15
Sunday 11:15 - 18:15
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
-
Ticket Office only.
- Lost Property
- Yes
- Transport for Wales
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Ticket gates
- Yes
-
Ticket gates available during ticket office opening hours.
- CCTV
- Yes
- Location for Rail Replacement Services
-
At the station car park
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
- On each platform.
- Waiting rooms opening hours
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:45 - 19:00
Sunday 10:45 - 18:15
Closed until further notice.
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
- Staff help available opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:15 - 22:14
Sunday 11:15 - 18:15
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Category A.
Step free access is available from the station car park and a footbridge with lifts connects both platforms.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
-
Monday - Friday 06:30 - 21:14
Saturday 06:30 - 21:14
Sunday 10:30 - 18:30
Outside of these hours, assistance will be provided by the Conductor on the train
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