Derby Road (Ipswich) (DBR)
Managed by Greater AngliaÂ
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Derby Road (Ipswich)
Getting to and from the station
Bicycle parking
Stands,Lockers
- Storage sheltered
- Yes
- Storage location
-
Platforms 1 and 2
- Storage spaces
- 5
- Storage CCTV
- Yes
- Car Park
No
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
No
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Yes, at self-service ticket machine
- Smartcards validators
No
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday Closed
Saturday Closed
Sunday Closed
- Customer help points
Yes
-
Help point on platform 1.
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop at bus stop on Derby Road, near the Station Hotel
Facilities
- ATM Machine
No
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
No
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
-
Step free access is available for each platform from the road. Step free access btween the platforms is via the road bridge and about 100 metres distance.
- Wheelchairs available
No