Dewsbury (DEW)

Managed by TransPennine Express 

 
Dewsbury station
Wellington Road
Dewsbury
West Yorkshire
WF13 1HF
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Heated waiting rooms are available on both platforms. 

  • Trolleys

  • Refreshments

    Note

    Refreshments are available from the West Riding public house.

  • ATM machine

  • Toilets

    Toilets

    The toilets are located on platform 2, please use the intercom for access.

  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

    Note
  • Tourist information office

  • Shops

 
 

Dewsbury

Stations made easy

Route planning around the station including maps and platforms

Show [DEW] route

 

Station Message: Alert!

From Sunday 02 February 2020 Penalty Fares will apply at this station.

If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.

How to book a bike space:

• WhatsApp: 07812 223 336

• Twitter: @TPEAssist

• Phone: Call 0345 600 1671 (Option 3)

• Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.

• Booking Office: Cycle reservations can be requested at any booking office.

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Compound,Wheel Racks
Storage sheltered
Yes
Storage location
A secure Cycle Hub storage facility is situated on Platform 2.
Cycle racks are also available on Platform 1.


Information about travelling with your cycle on TransPennine Express trains is available here

Information about travelling with your cycle on Northern trains is available here
Storage spaces
70
Storage CCTV
Yes
Car Park
Station Car Park
Operator
Local Council
Address
Wellington Road
-
WF13 1HF
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
80  with 8 accessible spaces available
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

The nearest taxi rank is outside the station.

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:15 - 19:30
Saturday 06:15 - 19:30
Sunday 07:30 - 19:30
Location

The ticket office is on the right as you enter the station. 

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
No

Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.

Penalty fares
Penalty fares apply for Northern TransPennine Express 

Staffing and general services

 
Information available from staff
Yes - From the ticket office (when open) and using the help point. 
Information services - opening times
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Help Points are located on platform 1 and in the Ticket Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call. 

Customer Services

To speak to a member of our team, please call: 0345 600 1671.

Ticket gates
Yes

A wide gate is provided for wheelchair users and customers with prams, push chairs and luggage.

CCTV
Yes
Location for Rail Replacement Services

Pick Up / Drop Off in front of the station (adjacent to station car park).

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Public Wi-Fi
Yes

Find WiFi Hotspots around Dewsbury station

Refreshment facilities
Yes

Refreshments are available from the West Riding public house.

Toilets
Yes
Toilets Location

The toilets are located on platform 2, please use the intercom for access.

Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location

There is an accessible Changing Places toilet located on platform 2. Please use the intercom for access.

Waiting Rooms
Yes
Waiting rooms location

Heated waiting rooms are available on both platforms. 

Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 107 2149
Assisted travel

Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office on the Station Concourse no less than 20 minutes prior to the departure time of their train.

Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.

Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.

Helpline opening hours
Monday - Sunday 24 Hours a Day

The TransPennine Express Passenger Assist Team are not available on Christmas Day or Boxing Day.

Staff help available
Yes
Staff help available opening times
Monday - Friday 06:30 - 19:45
Saturday 06:30 - 19:45
Sunday 07:00 - 19:45

When this station is unstaffed, the lifts will be unavailable, and there will be no step-free route between platforms.

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

This station is category B2. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to Platform 1 (trains from Manchester towards Leeds). This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.

Wheelchairs available
Yes
Wheelchairs available open hours
Monday - Friday 06:30 - 19:45
Saturday 06:30 - 19:45
Sunday 07:00 - 19:45
Nearest station with more facilities CRS Code
Huddersfield

Station Map

 
Station plan

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