Last updated:Today at 14:30
Train companies affected:South Western Railway
Dewsbury station, Wellington Road, Dewsbury, West Yorkshire, WF13 1HF
From Sunday 02 February 2020 Penalty Fares will apply at this station.
If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.
How to book a bike space:
• WhatsApp: 07812 223 336
• Twitter: @TPEAssist
• Phone: Call 0345 600 1671 (Option 3)
• Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.
• Booking Office: Cycle reservations can be requested at any booking office.
The ticket office is on the right as you enter the station.
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Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Help Points are located on platform 1 and in the Ticket Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
To speak to a member of our team, please call: 0345 600 1671.
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This station has step-free access to all platforms / the platform.
This station is category B2. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to Platform 1 (trains from Manchester towards Leeds). This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.
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A wide gate is provided for wheelchair users and customers with prams, push chairs and luggage.
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There is an accessible Changing Places toilet located on platform 2. Please use the intercom for access.
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Heated waiting rooms are available on both platforms.
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8 spaces
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Help Points are located on platform 1 and in the Ticket Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
The TransPennine Express Passenger Assist Team are not available on Christmas Day or Boxing Day.
Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office on the Station Concourse no less than 20 minutes prior to the departure time of their train.
Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.
Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.
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The toilets are located on platform 2, please use the intercom for access.
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There is an accessible Changing Places toilet located on platform 2. Please use the intercom for access.
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Heated waiting rooms are available on both platforms.
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Local Council
80 spaces
8 spaces
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Refreshments are available from the West Riding public house.
70 spaces
Compounds & Racks
A secure Cycle Hub storage facility is situated on Platform 2.
Cycle racks are also available on Platform 1.
Information about travelling with your cycle on TransPennine Express trains is available here
Information about travelling with your cycle on Northern trains is available here
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There are no cycle hire facilities at this station
Replacement transport will pick up/drop off in front of the station (adjacent to station car park) towards Leeds and on the opposite side of Dewsbury Ring Road towards Huddersfield and Brighouse.
The nearest taxi rank is outside the station.
Information to plan your onward journey is available in a printable format here