Dumfries (DMF)
Managed by ScotRail
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note Station Cafe -
ATM machine
-
Toilets
Toilets The Ladies toilets are located on Platforms 1 and 2; these toilet facilities are available from 06:30-19:30. The Gents toilets are located on Platform 1; these toilet facilities are available from 06:30-19:30. The National key toilets are located on Platform 1; these toilets are operated by a radar key and available 24 hours a day. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
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Shops
Dumfries
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage spaces
- 20
- Storage CCTV
- No
- Car Park
- Station Car Park
- Operator
- ScotRail
- Address
-
-
-
- Note
-
50p for rail users
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 134 with 4 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £2.00
- CCTV Coverage
- Yes
- Onward travel information
- for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Taxi
- visit www.traintaxi.co.uk for details of taxis available for hire
- Impaired mobility set down / pick up points available
- No
- Car hire
-
Glenrental car hire - Platform 2 Tel. 01387 266550
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:35 - 19:30
Saturday 06:35 - 19:30
Sunday 10:30 - 19:55
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- No
- Collection of pre-purchased tickets
- Yes, from ticket office
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:35 - 19:30
Sunday 10:30 - 19:55
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- ScotRail Lost Property Information
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Monday - Sunday 07:00 - 21:00
- 03301 092 833
- Customer Services
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Buses pick up/drop off from the station car park
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Station Cafe
- Toilets
- Yes
- Toilets Location
- The Ladies toilets are located on Platforms 1 and 2; these toilet facilities are available from 06:30-19:30. The Gents toilets are located on Platform 1; these toilet facilities are available from 06:30-19:30. The National key toilets are located on Platform 1; these toilets are operated by a radar key and available 24 hours a day.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 912 2901; 18001 0800 912 2901 (for hard of hearing)
- Staff help available
- Yes
- Staff help available opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:35 - 19:30
Sunday 10:30 - 19:55
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Level access to ticket office and northbound platform. Level access from road to southbound platform, connecting footbridge with stairs between platforms.
- Wheelchairs available
- Yes
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