Last updated:Today at 20:36
Train companies affected:Southeastern, Thameslink
Last updated:Today at 20:21
Train companies affected:Avanti West Coast, Caledonian Sleeper, Northern, TransPennine Express
Dunbar (DUN)
Dunbar station, Station Road, Dunbar, East Lothian, EH42 1JX
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:10 - 21:15
- Opening Hours,Saturday: 07:00 - 20:00
- Opening Hours,Sunday: 11:15 - 18:30
Location
In the booking hall.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available
- Yes - from help point
Customer Information
- Departure Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday & Public Holidays: Available
Staff Help Available
- Staff Help Available,Monday to Friday: 06:10 - 21:15
- Staff Help Available,Saturday: 07:00 - 20:00
- Staff Help Available,Sunday: 11:15 - 18:30
Customer Help Points
Yes
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
Ticket Office
Located on Platform 1.
Platform 1
By the pole next to the help point and entrance in to the ticket office.
Platform 2
By the pole next to the help point.
Customer Services Notes
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 06:10 - 21:15
- Lost Property,Saturday: 07:00 - 20:00
- Lost Property,Sunday: 11:15 - 18:30
Trolleys
Available
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This is a Category A station. This station has step-free access to single platform. The Passenger Assist meeting point is at the Ticket Office.
Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Friday: 06:10 - 21:15
- Waiting rooms,Saturday to Sunday: 07:00 - 20:00
- Waiting rooms,Sunday: 11:15 - 18:30
Part of ticket office building
Seating area
Available
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Staff members telephone Taxi firm for customers, arrive within a few minutes
Impaired mobility set down/pick-up point available
Available
Accessible spaces
Dunbar Car Park 1
6 spaces
Dunbar Car Park 2
Not Specified
Dunbar Car Park 1
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible car park equipment
Dunbar Car Park 1
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are seating and/or waiting facilities at this drop-off and/or pick-up point
Waiting facility type
There is uncovered seating/waiting
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Minimum seating provision
This drop-off and/pick-up point has bench seating with backrests but without armrests
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:10 - 21:15
- Staff help available,Saturday: 07:00 - 20:00
- Staff help available,Sunday: 11:15 - 18:30
Customer Help Points
Yes
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
Ticket Office
Located on Platform 1.
Platform 1
By the pole next to the help point and entrance in to the ticket office.
Platform 2
By the pole next to the help point.
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
The toilets are located in the Booking Hall. The toilet facilities are only available during Ticket Office opening hours.
Accessible Toilets
Unavailable
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:10 - 21:15
- Waiting Rooms,Saturday to Sunday: 07:00 - 20:00
- Waiting Rooms,Sunday: 11:15 - 18:30
Part of ticket office building
Seating Area
Available
Station Car Park
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
76 spaces
Accessible spaces
6 spaces
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per hour £2.00
- Rate per day £4.00
- Rate per week £16.00
- Rate per month £56.00
- Rate per 3 months £167.00
- Rate per year £432.00
Short stay
Impaired mobility set down/pick up points available
Available
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per hour £2.00
Refreshment Facilities
Unavailable
Public Telephones
Yes
Public Wi-Fi
Unavailable
Bicycle Storage
Spaces
48 spaces
Type of Storage
Stands
Location
Within car park
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail Replacement Coaches leave from the front of the station at the turning circle.
Please click on the link below for the exact bus pick up location:-
visit www.traintaxi.co.uk for details of taxis available for hire
Information to plan your onward journey is available in a printable format here
