Last updated:Today at 02:34
Train companies affected:Avanti West Coast, TransPennine Express
Dunbar (DUN)
Dunbar station, Station Road, Dunbar, East Lothian, EH42 1JX
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 05:55 - 21:30
- Opening Hours Saturday: 06:25 - 20:40
- Opening Hours Sunday: 11:15 - 21:30
Location
In the booking hall.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available From Staff
- Yes - from help point
Customer Information
- Departure Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:55 - 21:30
- Information Services Opening Times Saturday: 06:25 - 22:20
- Information Services Opening Times Sunday: 11:15 - 22:05
Staff Help Available
- Staff Help Available Monday to Friday: 06:10 - 21:15
- Staff Help Available Saturday: 07:00 - 20:00
- Staff Help Available Sunday: 11:15 - 18:30
Customer Help Points
Yes
Customer Services Notes
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 21:00
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This is a Category A station. This station has step-free access to single platform. The Passenger Assist meeting point is at the Ticket Office
Blue Badge parking bays: 6
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
- Waiting rooms Monday to Saturday: 05:35 - 22:00
- Waiting rooms Sunday: 09:45 - 23:30
Part of ticket office building
Seating area
Yes
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
Yes
Staff members telephone Taxi firm for customers, arrive within a few minutes
Impaired mobility set down/pick-up point
Yes
Accessible spaces
Dunbar Car Park 1
6 spaces
Dunbar Car Park 2
Not Specified
Dunbar Car Park 1
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible car park equipment
Dunbar Car Park 1
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:10 - 21:15
- Staff help available Saturday: 07:00 - 20:00
- Staff help available Sunday: 11:15 - 18:30
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located in the Booking Hall. The toilet facilities are only available during Ticket Office opening hours.
Accessible Toilets
No
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Saturday: 05:35 - 22:00
- Waiting Rooms Sunday: 09:45 - 23:30
Part of ticket office building
Seating Area
Yes
Station Car Park
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
76 spaces
Accessible spaces
6 spaces
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per hour £2.00
- Rate per day £4.00
- Rate per week £16.00
- Rate per month £56.00
- Rate per 3 months £167.00
- Rate per year £432.00
Short stay
Impaired mobility set down/pick up points available
Yes
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per hour £2.00
Refreshment Facilities
No
Pay Phones
Yes
Public Wi-Fi
No
Bicycle Storage
Spaces
48 spaces
Type of Storage
Stands
Location
Within car park
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail Replacement Coaches leave from the front of the station at the turning circle
visit www.traintaxi.co.uk for details of taxis available for hire
Information to plan your onward journey is available in a printable format here
