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Dunbar (DUN)

Dunbar station, Station Road, Dunbar, East Lothian, EH42 1JX

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:10 - 21:15
  • Opening Hours,Saturday: 07:00 - 20:00
  • Opening Hours,Sunday: 11:15 - 18:30
Location

In the booking hall.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Information Available

  • Yes - from help point

Customer Information

  • Departure Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Sunday & Public Holidays: Available

Staff Help Available

  • Staff Help Available,Monday to Friday: 06:10 - 21:15
  • Staff Help Available,Saturday: 07:00 - 20:00
  • Staff Help Available,Sunday: 11:15 - 18:30

Customer Help Points

Yes

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

Located on Platform 1.

  • Platform 1

By the pole next to the help point and entrance in to the ticket office.

  • Platform 2

By the pole next to the help point.

Customer Services Notes

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 06:10 - 21:15
  • Lost Property,Saturday: 07:00 - 20:00
  • Lost Property,Sunday: 11:15 - 18:30

Trolleys

Available

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This is a Category A station. This station has step-free access to single platform. The Passenger Assist meeting point is at the Ticket Office.

Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms
  • Waiting rooms,Monday to Friday: 06:10 - 21:15
  • Waiting rooms,Saturday to Sunday: 07:00 - 20:00
  • Waiting rooms,Sunday: 11:15 - 18:30

Part of ticket office building

Seating area

Available

Wheelchairs available

Available

Trolleys

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Staff members telephone Taxi firm for customers, arrive within a few minutes

Impaired mobility set down/pick-up point available

Available

Accessible spaces

Dunbar Car Park 1

6 spaces

Dunbar Car Park 2

Not Specified

Dunbar Car Park 1 

Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

Accessible car park equipment

Dunbar Car Park 1

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are seating and/or waiting facilities at this drop-off and/or pick-up point

Waiting facility type

There is uncovered seating/waiting

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps cannot be deployed from the rear or side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 2.4m wide

Number of set-down/ pick-up spaces

There is space for up to 3 vehicles to drop-off and/or pick-up

Minimum seating provision

This drop-off and/pick-up point has bench seating with backrests but without armrests

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 06:10 - 21:15
  • Staff help available,Saturday: 07:00 - 20:00
  • Staff help available,Sunday: 11:15 - 18:30
Customer Help Points

Yes

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

Located on Platform 1.

  • Platform 1

By the pole next to the help point and entrance in to the ticket office.

  • Platform 2

By the pole next to the help point.

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Available

The toilets are located in the Booking Hall. The toilet facilities are only available during Ticket Office opening hours.

Accessible Toilets

Unavailable

Baby Changing

Available

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 06:10 - 21:15
  • Waiting Rooms,Saturday to Sunday: 07:00 - 20:00
  • Waiting Rooms,Sunday: 11:15 - 18:30

Part of ticket office building

Seating Area

Available

Station Car Park

Car Parking Availability
  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available
Spaces

76 spaces

Accessible spaces

6 spaces

Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per hour £2.00
  • Rate per day £4.00
  • Rate per week £16.00
  • Rate per month £56.00
  • Rate per 3 months £167.00
  • Rate per year £432.00

Short stay

Impaired mobility set down/pick up points available

Available

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per hour £2.00

Refreshment Facilities

Unavailable

Public Telephones

Yes

Public Wi-Fi

Unavailable

Bicycle Storage

Spaces

48 spaces

Type of Storage

Stands

Location

Within car park

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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