Eastbourne (EBN)
Managed by Southern
Station facilities
-
Station seating facilities
Station seating facilities There is a heated waiting area on the concourse and waiting areas on platform 1 and 2 -
Trolleys
-
Refreshments
Note Food outlet and coffee shops -
ATM machine
ATM machine Located on concourse -
Toilets
Toilets -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops Newsagent, barbers
Eastbourne
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
YES- Storage location
- Stands at the front of the station and sheltered stands near the car park
- Storage spaces
- 248
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- APCOA Parking UK
- Web address
- https://www.southernrailway.com/travel-information/plan-your-journey/car-parking
- Note
- The car parking prices listed are for rail ticket and rail season ticket holders only.
- Opening hours
-
Monday - Sunday 04:00 - 01:30
- Number of spaces
- 349 with 13 accessible spaces available
- Accessible spaces may be used, free of charge, by Blue Badge holders. The car park is controlled by number plate recognition. You must ensure you display the full blue badge pack AND call/text the number shown at the station bays to register for free parking on the day of use. Penalty notice
- Free of charge
- No
- Daily rate
- £5.80
- Saturday rate
- £5.30
- Sunday rate
- £4.35
- Weekly rate
- £24.80
- Monthly rate
- £96.30
- 3 Monthly rate
- £272.40
- Annual rate
- £1012.50
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here.
- Taxi
- YES
- Impaired mobility set down / pick up points available
- Yes
- Located at both sides of the station
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday, Tuesday, Wednesday, Thursday, Friday 06:00 - 21:15
Saturday 05:50 - 21:15
Sunday 06:40 - 21:15
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- Yes
- For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Southern
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement buses will pick up / drop off in the main car park until the end of 2021.
Facilities
- ATM Machine
- Yes
- Located on concourse
- Public Wi-Fi
- Yes
- Wifi information at this station
- Refreshment facilities
- Yes
- Food outlet and coffee shops
- Shops
- Yes
- Type of shops available
- Newsagent, barbers
- Toilets
- Yes
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
- There is a heated waiting area on the concourse and waiting areas on platform 1 and 2
- Waiting rooms opening hours
-
Waiting area may only be available during staffed hours at some locations
Accessibility and mobility access
- Helpline Contact
- If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
- A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
- Staff help available opening times
-
Monday - Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- This is a Category A station: This station has step-free access to all platforms.
Assistance Meeting Point is on the concourse.
This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance. - Wheelchairs available
- No
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