Eastbourne (EBN)

Managed by Southern 

 
Eastbourne station
Terminus Road
Eastbourne
East Sussex
BN21 3QJ
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note Food outlet and coffee shops
  • ATM machine

    ATM machine Located on concourse
  • Toilets

    Toilets
  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

    Shops Newsagent, barbers
 
 

Eastbourne

Stations made easy

Route planning around the station including maps and platforms

Show [EBN] route

 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

YES
Storage location
Stands at the front of the station and sheltered stands near the car park
Storage spaces
248
Storage CCTV
Yes
Car Park
Station Car Park - The car parking prices listed are for rail ticket and rail season ticket holders only.
Operator
APCOA Parking UK
Web address
https://www.southernrailway.com/travel-information/plan-your-journey/car-parking
Opening hours
Monday - Sunday 04:00 - 01:30
Number of spaces
349  with 13 accessible spaces available
Accessible spaces may be used, free of charge, by Blue Badge holders. The car park is controlled by number plate recognition. You must ensure you display the full blue badge pack AND call/text the number shown at the station bays to register for free parking on the day of use. Penalty notice 
Free of charge
No
Daily rate
£5.80
Saturday rate
£5.30
Sunday rate
£4.35
Weekly rate
£24.80
Monthly rate
£96.30
3 Monthly rate
£272.40
Annual rate
£1012.50
CCTV Coverage
No
Onward travel information
Information to plan your onward journey is available in a printable format here.
Taxi
YES
Impaired mobility set down / pick up points available
Yes
Located at both sides of the station

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday, Tuesday, Wednesday, Thursday, Friday 06:00 - 21:15
Saturday 05:50 - 21:15
Sunday 06:40 - 21:15
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes
Smartcards are available online at : www.southernrailway.com/thekeysmartcard
Penalty fares
Penalty fares apply for Southern 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Sunday 24 Hours a Day
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
CCTV
Yes
Location for Rail Replacement Services
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Facilities

 
ATM Machine
Yes
Located on concourse
Public Wi-Fi
Yes
Wifi information at this station
Refreshment facilities
Yes
Food outlet and coffee shops
Shops
Yes
Type of shops available
Newsagent, barbers
Toilets
Yes
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - myjourney@southernrailway.com | Phone - 0800 138 1016 | Textphone - 0800 138 1065
Helpline opening hours
Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.

Staff help available
Yes
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed above. On-train staff are also available to assist you on and off some services.
Staff help available opening times
Monday - Sunday 24 Hours a Day
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
This is a Category A station: This station has step-free access to all platforms. Assistance Meeting Point is on the concourse.
Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
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