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Eccles Road (ECS)

Eccles Road station, Station Road, Eccles, Norfolk, NR16 2JG

Eccles Road receives a very limited train service so please check timetables and journey planners before travelling to or from this station. The nearest station with a more frequent service is Attleborough.

This station has step free access to Platform 1 (for trains towards Norwich) only. Access to/from Platform 2 (for trains from Norwich, or towards Ely, Cambridge, and Peterborough) involves the use of three steps.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

Unavailable

Ticket Machines

No

Collect tickets bought online
  • No
Accessible ticket machines

Unavailable

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available

  • Yes - from help point

Customer Information

  • Departure Screens

Staff Help Available

Available

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight

  • Ramp Assistance

  • Luggage (on and off train only)

  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)

  • By using one of the two Help Points at this station

Assistance meeting point is on the platform.

Customer Help Points

Yes

Help points can be found at the following location(s):

  • Platform 1 (for trains towards Norwich) - Alongside the entrance pathway to this platform, fixed to a white post

  • Platform 2 (for trains towards Ely, Cambridge, and Peterborough) - Between the entrance to this platform and the waiting shelter, fixed to the grey post beneath the customer information screen

Customer Services Notes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Sunday & Public Holidays: Available

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

Some step-free access, may be in one direction only - please check details.

This station has step free access to Platform 1 (for trains towards Norwich) only. Access to/from Platform 2 (for trains from Norwich, or towards Ely, Cambridge, and Peterborough) involves the use of three steps.

This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Unavailable

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Unavailable

Seating area

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Details of nearest taxis are shown on station information poster

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

0 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps cannot be deployed from the rear or side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 3.6m wide

Number of set-down/ pick-up spaces

There is space for up to 3 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available

Available

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight

  • Ramp Assistance

  • Luggage (on and off train only)

  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)

  • By using one of the two Help Points at this station

Assistance meeting point is on the platform.

Customer Help Points

Yes

Help points can be found at the following location(s):

  • Platform 1 (for trains towards Norwich) - Alongside the entrance pathway to this platform, fixed to a white post

  • Platform 2 (for trains towards Ely, Cambridge, and Peterborough) - Between the entrance to this platform and the waiting shelter, fixed to the grey post beneath the customer information screen

Helpline
  • Helpline,Monday to Sunday: 08:00 - 20:00

08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station
Help Point location

Help Points are only available in limited locations

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Unavailable

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

4 spaces

Accessible spaces

0 space

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

No

Parking charges

Parking is free

Refreshment Facilities

Unavailable

Public Telephones

No

Post Boxes

Available

Bicycle Storage

Spaces

4 spaces

Type of Storage

Stands

Location

There are two cycle stands located to the right of the entrance to Platform 2 (for trains towards Ely, Cambridge, and Peterborough).

Sheltered

No

CCTV

No

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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