Elstree & Borehamwood (ELS)

Managed by Thameslink 

 
Elstree & Borehamwood station
Allum Lane
Borehamwood
Hertfordshire
WD6 3LS
 

Station facilities

  • Station seating facilities

    Station seating facilities Heated waiting rooms are available on each platform
  • Trolleys

  • Refreshments

    Note
  • ATM machine

  • Toilets

    Toilets Booking hall, main concourse
  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

    Shops Convenience store, coffee shop
 
 

Elstree & Borehamwood

Stations made easy

Route planning around the station including maps and platforms

Show [ELS] route

 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
Yes
Storage location
Outside main entrance near the car park
Storage spaces
120
Storage CCTV
Yes
Car Park
Station Car Park
Operator
APCOA Parking UK
Web address
https://www.thameslinkrailway.com/travel-information/plan-your-journey/car-parking
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
200  with 11 accessible spaces available
Accessible spaces may be used, free of charge, by Blue Badge holders. The car park is controlled by number plate recognition. You must ensure you display the full blue badge pack AND call/text the number shown at the station bays to register for free parking on the day of use. Penalty notices will be issued if you fail to register AND display a valid badge pack. 
Free of charge
No
Daily rate
£7.40
Off peak rate
£3.65
Saturday rate
£2.80
Sunday rate
£2.80
Weekly rate
£35.20
Monthly rate
£127.60
3 Monthly rate
£343.10
Annual rate
£1089.30
CCTV Coverage
Yes
Onward travel information
Information to plan your onward journey is available in a printable format can be found here
Taxi
No
Impaired mobility set down / pick up points available
Yes
At the front of the station.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:00 - 20:30
Saturday 06:00 - 20:30
Sunday 06:30 - 21:15
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
No
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Smartcards
Smartcards issued
Yes
Smartcards top-up
Smartcards validators
Yes
For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
Penalty fares
Penalty fares apply for Thameslink 
London fare zone
Zone 6

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Sunday 24 Hours a Day
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
Monday - Sunday 24 Hours a Day
thameslinkrailway.com/lostproperty
CCTV
Yes
Location for Rail Replacement Services
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Facilities

 
ATM Machine
No
Public Wi-Fi
Yes
Wifi information at this station
Refreshment facilities
Yes
Shops
Yes
Type of shops available
Convenience store, coffee shop
Toilets
Yes
Toilets Location
Booking hall, main concourse
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
No
Waiting Rooms
Yes
Waiting rooms location
Heated waiting rooms are available on each platform
Waiting rooms opening hours

Waiting areas may only be available during staffed hours at some locations

Accessibility and mobility access

 
Helpline Contact
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
Helpline opening hours
Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.

Staff help available
Yes
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Staff help available opening times
Monday - Sunday 24 Hours a Day
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
This is a Category A station: This station has step-free access to all platforms.

Assistance Meeting Point is the Ticket Office.
Wheelchairs available
Yes
Wheelchairs available open hours

Wheelchairs may only be available when the station is staffed

Station Map

 
Station plan

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Stations made easy
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