Last updated:Today at 16:02
Train companies affected:Avanti West Coast, Northern, TransPennine Express
Last updated:Today at 12:32
Train companies affected:National Rail
Elstree & Borehamwood station, Allum Lane, Borehamwood, Hertfordshire, WD6 3LS
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The lifts are out of order between the footbridge, platform 1 and the exit at Elstree & Borehamwood station.
Zone 6
Yes
Yes
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Yes
Yes
No
Yes
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Yes
Yes
For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Yes
No
Yes
This station has step-free access to all platforms / the platform.
This is a Category A station: This station has step-free access to all platforms.
Assistance Meeting Point is the Booking Hall.
Yes
Yes
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Yes
Yes
Yes
No
Yes
Waiting areas may only be available during staffed hours at some locations..
Heated waiting rooms are available on each platform.
Yes
Yes
No
Yes
At the front of the station.
11 spaces
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Yes
The assisted helpline is not available on Christmas Day.
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Yes
Booking hall, main concourse
No
No
Yes
Waiting areas may only be available during staffed hours at some locations..
Heated waiting rooms are available on each platform.
Yes
APCOA Parking UK
200 spaces
11 spaces
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
Yes
At the front of the station.
Yes
Yes
Yes
Convenience store, coffee shop
No
120 spaces
Stands
Outside main entrance near the car park
Yes
Yes
There are no cycle hire facilities at this station
Please click the link for details regarding the rail replacement bus location.
No
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
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