East Malling (EML)

Managed by Southeastern 

 
East Malling station
High Street
East Malling
Kent
ME19 6AJ
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

East Malling

Stations made easy

Route planning around the station including maps and platforms

Show [EML] route

 

Getting to and from the station

 
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Accessible taxis

Accessible taxis are available to book

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
No
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
by entrance to platform 1
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
No

 Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

Penalty fares
Penalty fares apply for Southeastern 

Staffing and general services

 
Information available from staff
Yes - from help point 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday - Sunday 24 Hours a Day

Train running Information and advice on how to get assistance available through the Help Point.

 
Passenger Information Systems
Departure screens, Arrival screens
Customer help points
Yes
By steps
Lost Property
Yes
Southeastern Customer Services
0345 322 7021
Customer Services
0345 322 7021
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Outside of the station. 

Please note a mini bus will run between East Malling and West Malling 

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0345 322 7021 or Textphone 0800 783 4548
Staff help available
No
Ramp for train access
No
Step free access coverage
No
Step free access note
Steps to all platforms. Unstaffed station. There are no station staff but there are staff to assist on the trains.
Wheelchairs available
No
Nearest station with more facilities CRS Code
Maidstone East; 

Station Map

 
Station plan

View larger version
Stations made easy
Show [EML] route

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