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Emerson Park (EMP)

Emerson Park station, Butts Green Road, Hornchurch, Greater London, RM11 2JP

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Live trains

Radio buttons live-trains-finder-type

Station Information

Station managed by: London Overground

Ticket Office

Opening Hours

Unavailable

London Fare Zone

Zone 6

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

Yes

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available

  • Yes - from information point

Customer Information

  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 05:55 - 22:20
  • Information Services Opening Times,Saturday: 05:55 - 22:20
  • Information Services Opening Times,Sunday: 08:30 - 22:15

Staff Help Available

Available

Customer Help Points

Yes

Help point on platform 1.

Customer Services Notes

0343 222 1234

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 09:00 - 17:00

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

-

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Unavailable

Seating area

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Staff Help

Staff help available

Available

Customer Help Points

Yes

Help point on platform 1.

Helpline
  • Helpline,Monday to Friday: 09:00 - 17:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

Help Point location

There are Help Points

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Unavailable

Seating Area

Available

Refreshment Facilities

Unavailable

Public Telephones

Yes

Public Wi-Fi

Unavailable

Post Boxes

Available

Outside the station

Bicycle Storage

Spaces

0 spaces

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

More Information

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