Emerson Park (EMP)

Managed by London Overground 

 
Emerson Park station
Butts Green Road
Hornchurch
Greater London
RM11 2JP
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

    Note Outside the station

  • Tourist information office

  • Shops

 
 

Emerson Park

Stations made easy

Route planning around the station including maps and platforms

Show [EMP] route

 

Station Message: Alert!

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station 

Getting to and from the station

 
Car Park
No
Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
No
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
London fare zone
Zone 6

Staffing and general services

 
Information available from staff
Yes - from information point 
Information services - opening times
Monday - Friday 05:55 - 22:20
Saturday 05:55 - 22:20
Sunday 08:30 - 22:15
 
Passenger Information Systems
Announcements, Arrival screens
Customer help points
Yes

Help point on platform 1.

Lost Property
Yes
Monday - Friday 09:00 - 17:00
0343 222 1234
Customer Services
0343 222 1234
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

If we cannot run train services because of engineering works, please use local buses via all reasonable routes, which will accept rail tickets on those occasions

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Outside the station
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0343 222 1234
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.


London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Helpline opening hours
Monday - Friday 09:00 - 17:00
Staff help available
Yes
Staff help available opening times
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

-

Wheelchairs available
No

Station Map

 
Station plan

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