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Last updated:Today at 09:51
Train companies affected:National Rail

Forest Hill (FOH)

Forest Hill station, Devonshire Road, Forest Hill, Greater London, SE23 3HB

The lifts are out of order between Platform 1 and Concourse/exit at Forest Hill station.

Live trains

Radio buttons live-trains-finder-type

Lift status

Updated: 28 March 2024, 10:18

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:10 - 20:50
  • Opening Hours Saturday: 06:40 - 21:15
  • Opening Hours Sunday: 07:10 - 21:45
London Fare Zone

Zone 3

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Oyster and Contactless Information

Purchase Oyster card here

Yes

Top-up Oyster Pay as you go here
  • Top-up Oyster at Ticket Office
  • Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:12 - 01:04
  • Information Services Opening Times Saturday: 05:24 - 01:09
  • Information Services Opening Times Sunday: 06:27 - 00:26

Staff Help Available

  • Staff Help Available Monday to Friday: 06:10 - 20:50
  • Staff Help Available Saturday: 06:40 - 21:15
  • Staff Help Available Sunday: 07:10 - 21:45

Customer service staff available from start until end of service, 7 days a week

Customer Help Points

Yes

Customer Services Notes

0343222123

Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step free access to Platform 1 and lift to  Platform 2 from the main entrance on Devonshire Road . There is no step free access at the Perry Vale entrance direct to Platform 2.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

No

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

Yes

If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

Impaired mobility set down/pick-up point

Yes

No dedicated area

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:10 - 20:50
  • Staff help available Saturday: 06:40 - 21:15
  • Staff help available Sunday: 07:10 - 21:45

Customer service staff available from start until end of service, 7 days a week

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Sunday: Yes

Spaces

30 spaces

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

No dedicated area

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £5.00
  • Rate per week £20.50
  • Rate per month £78.00
  • Rate per year £700.00

ATM

Yes

Located outside main entrance

Refreshment Facilities

Yes

Coffee kiosk on northbound platform

Shops

Yes

Passport Photo Booth

Pay Phones

Yes

Post Boxes

No

Post Office located nearby

Bicycle Storage

Spaces

13 spaces

Type of Storage

Racks

Location

Platform 1

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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