Last updated:Today at 00:59
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Yesterday at 21:18
Train companies affected:South Western Railway
Forest Hill (FOH)
Forest Hill station, Devonshire Road, Forest Hill, Greater London, SE23 3HB
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:10 - 20:50
- Opening Hours Saturday: 06:40 - 21:15
- Opening Hours Sunday: 07:10 - 21:45
London Fare Zone
Zone 3
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Oyster and Contactless Information
Purchase Oyster card here
Yes
Top-up Oyster Pay as you go here
- Top-up Oyster at Ticket Office
- Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:12 - 01:04
- Information Services Opening Times Saturday: 05:24 - 01:09
- Information Services Opening Times Sunday: 06:27 - 00:26
Staff Help Available
- Staff Help Available Monday to Friday: 06:10 - 20:50
- Staff Help Available Saturday: 06:40 - 21:15
- Staff Help Available Sunday: 07:10 - 21:45
Customer service staff available from start until end of service, 7 days a week
Customer Help Points
Yes
Customer Services Notes
0343222123
Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step free access to Platform 1 and lift to Platform 2 from the main entrance on Devonshire Road . There is no step free access at the Perry Vale entrance direct to Platform 2.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
Yes
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
Impaired mobility set down/pick-up point
Yes
No dedicated area
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:10 - 20:50
- Staff help available Saturday: 06:40 - 21:15
- Staff help available Sunday: 07:10 - 21:45
Customer service staff available from start until end of service, 7 days a week
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
30 spaces
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
No dedicated area
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £5.00
- Rate per week £20.50
- Rate per month £78.00
- Rate per year £700.00
ATM
Yes
Located outside main entrance
Refreshment Facilities
Yes
Coffee kiosk on northbound platform
Shops
Yes
Passport Photo Booth
Pay Phones
Yes
Post Boxes
No
Post Office located nearby
Bicycle Storage
Spaces
13 spaces
Type of Storage
Racks
Location
Platform 1
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Use bus stop B in London Road for buses towards Crystal Palace, East Croydon, Norwood Junction, Sutton and West Croydon
Use bus stop E in Dartmouth Road for buses towards New Cross Gate and London Bridge
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
