Forest Hill (FOH)
Managed by London Overground
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
Note Coffee kiosk on northbound platform
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ATM machine
ATM machine Located outside main entrance -
Toilets
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Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
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Tourist information office
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Shops
Shops Passport Photo Booth
Forest Hill
Getting to and from the station
Bicycle parking
Wheel Racks- Storage sheltered
- Yes
- Storage location
- Platform 1
- Storage spaces
- 13
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Phone number
- 08451 272920
- Address
-
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- Opening hours
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Monday - Sunday 24 Hours a Day
- Number of spaces
- 30 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £5.00
- Weekly rate
- £20.50
- Monthly rate
- £78.00
- Annual rate
- £700.00
- CCTV Coverage
- No
- Taxi
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Information on taxis from this station is available at www.traintaxi.co.uk
- Accessible taxis
-
For taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
- Impaired mobility set down / pick up points available
- Yes
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No dedicated area
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:10 - 20:50
Saturday 06:40 - 21:15
Sunday 07:10 - 21:45
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
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- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- London fare zone
- Zone 3
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
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Monday - Friday 05:12 - 01:04
Saturday 05:24 - 01:09
Sunday 06:27 - 00:26
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Customer Services
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0343222123
Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
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Use bus stop B in London Road for buses towards Crystal Palace, East Croydon, Norwood Junction, Sutton and West Croydon
Use bus stop E in Dartmouth Road for buses towards New Cross Gate and London Bridge
Facilities
- ATM Machine
- Yes
- Located outside main entrance
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Refreshment facilities
- Yes
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Coffee kiosk on northbound platform
- Shops
- Yes
- Type of shops available
- Passport Photo Booth
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
- Helpline opening hours
- Staff help available
- Yes
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Customer service staff available from start until end of service, 7 days a week
- Staff help available opening times
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Monday - Friday 06:10 - 20:50
Saturday 06:40 - 21:15
Sunday 07:10 - 21:45
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Step free access to Platform 1 and lift to Platform 2 from the main entrance on Devonshire Road . There is no step free access at the Perry Vale entrance direct to Platform 2.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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