Last updated:Today at 17:30
Train companies affected:Grand Central, Great Northern, LNER, Lumo, Thameslink
Frinton-on-Sea (FRI)
Frinton-on-Sea station, Station Approach, Frinton-on-Sea, Essex, CO13 9JT
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:00 - 13:00
- Opening Hours,Saturday: 05:40 - 13:00
- Opening Hours,Sunday: 08:10 - 15:50
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:00 - 13:00
- Information Services Opening Times,Saturday: 05:40 - 13:00
- Information Services Opening Times,Sunday: 08:10 - 15:50
Information is available from the ticket office during scheduled opening hours. Help points at this station are available for customers to use 24/7.
Staff Help Available
- Staff Help Available,Monday to Friday: 06:00 - 13:00
- Staff Help Available,Saturday: 05:40 - 13:00
- Staff Help Available,Sunday: 08:10 - 15:50
Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Customer Help Points
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards both Walton-on-the-Naze, and Thorpe-Le-Soken and Colchester) - Near the side entrance to the platform, fixed to the platform-facing wall of the station building
Customer Services Notes
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday & Public Holidays: Available
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has step free access to the single platform for trains towards both Walton-on-the-Naze, and Thorpe-Le-Soken and Colchester.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office / platform.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Friday: 06:10 - 12:45
- Waiting rooms,Saturday: 06:10 - 12:45
- Waiting rooms,Sunday: 08:20 - 15:30
The waiting room is located in the station building and can be accessed from under the canopy on Platform 1 (for trains towards both Walton-on-the-Naze, and Thorpe-Le-Soken and Colchester). There is also a waiting area in the booking hall.
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Details of nearest taxis are shown on station information poster
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:00 - 13:00
- Staff help available,Saturday: 05:40 - 13:00
- Staff help available,Sunday: 08:10 - 15:50
Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Customer Help Points
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards both Walton-on-the-Naze, and Thorpe-Le-Soken and Colchester) - Near the side entrance to the platform, fixed to the platform-facing wall of the station building
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Help Point location
There are Help Points
Toilets
Available
The toilets are located in the station building and are accessed from Platform 1 (for trains towards both Walton-on-the-Naze, and Thorpe-Le-Soken and Colchester). All toilets at this station are scheduled to be open at the following times:
Monday - Friday 06:10 - 12:45Saturday 06:10 - 12:45Sunday 08:20 - 15:30
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:10 - 12:45
- Waiting Rooms,Saturday: 06:10 - 12:45
- Waiting Rooms,Sunday: 08:20 - 15:30
The waiting room is located in the station building and can be accessed from under the canopy on Platform 1 (for trains towards both Walton-on-the-Naze, and Thorpe-Le-Soken and Colchester). There is also a waiting area in the booking hall.
Seating Area
Available
Operator
National Car Parks Ltd
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
21 spaces
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per hour £1.00
- Rate per day £3.00
- Rate per year £590.00
Public Telephones
Yes
Post Boxes
Available
Bicycle Storage
Spaces
16 spaces
Type of Storage
Racks
Location
There is one sheltered cycle parking areas providing 16 spaces located on Platform 1 (for trains towards both Walton-on-the-Naze, and Thorpe-Le-Soken and Colchester), near the steps of the former footbridge.
Sheltered
Yes
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement bus services pick up and drop off at the front of the station, in the car park.
