Fratton (FTN)

Managed by South Western Railway 

 
Fratton station
Selbourne Terrace
Portsmouth
Hampshire
PO1 5AW
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note

    Food outlet

  • ATM machine

  • Toilets

    Toilets The toilets are located in the Booking Hall on Platform 1. The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key.

  • Pay phone

    Pay phone Cards and Coins

  • Internet

    Public Wi-Fi Yes

  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

Fratton

Stations made easy

Route planning around the station including maps and platforms

Show [FTN] route

 

Station Message: Alert!

The lifts will be out of order between platform 2/3 and station entrance/exit from now until further notice at Fratton station.
 

Getting to and from the station

 

Bicycle parking

Compound,Wheel Racks
Storage sheltered
Yes
Storage location

Platform 1

Storage spaces
110
Storage CCTV
No
Car Park
Station Car Park
Note

Off Peak from 1600 Monday to Friday

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
66  with 2 accessible spaces available
Parking is chargeable for all vehicles 
Accessible car park equipment
 
Free of charge
No
Daily rate
£6.80
Off peak rate
£2.00
Saturday rate
£2.00
Sunday rate
£0.00
Weekly rate
£34.00
Monthly rate
£88.20
3 Monthly rate
£264.60
Annual rate
£892.50

Bank Holiday £2.00 

CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Located directly outside main entrance/exit

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:55 - 19:40
Saturday 05:55 - 19:40
Sunday 09:10 - 18:40
Location

Outside the main station entrance and in the booking hall

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
Yes

Fratton ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Penalty fares
Penalty fares apply for South Western Railway 

Staffing and general services

 
Information available from staff
Yes - from help point 
Information services - opening times
Monday - Friday 05:00 - 23:00
Saturday 05:00 - 23:00
Sunday 06:00 - 22:00
 
Customer help points
Yes

Customer Help points are located on every platform

Lost Property
Yes
Monday - Friday 07:30 - 19:00
Saturday - Sunday Closed
Public Holidays Closed

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Fratton.

Please click here for details on lost property and how to register a lost item.
Customer Services

Please contact our Customer Service Centre on 0345 6000 650

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Goldsmith Avenue (for buses in both directions).

Goldsmith Avenue is located on the opposite side of the footbridge from the main entrance/taxi rank/Railway club.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes
Refreshment facilities
Yes

Food outlet

Shops
Yes
Toilets
Yes
Toilets Location
The toilets are located in the Booking Hall on Platform 1. The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key.
Accessible toilets
Yes
Baby changing facilities
No
National key toilets
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 5282100
Assisted travel

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station, until 23:00 daily. Please make yourself known to staff in the Ticket Office or on the platforms. After 23:00 boarding and alighting assistance can be provided by the Guard on board the train, who will step out onto the platform when the train arrives. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – our staff will do their best to assist you onto your preferred train.

Helpline opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

24 hours a day, except Christmas Day and Boxing Day

Staff help available
Yes
Staff help available opening times
Monday - Friday 05:00 - 23:00
Saturday 05:00 - 23:00
Sunday 06:30 - 22:30

Staff help available until 23:00 daily

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Step-free category A Station - This station has step-free access to all platforms
Wheelchairs available
Yes
Wheelchairs available open hours

Station Map

 
Station plan

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