Fratton (FTN)
Managed by South Western Railway
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Food outlet (Seating available)
-
ATM machine
ATM machine -
Toilets
Toilets The toilets are located in the Booking Hall on Platform 1. The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops
Fratton
Getting to and from the station
Bicycle parking
Compound,Wheel Racks- Storage sheltered
- Yes
- Storage location
-
Platform 1
- Storage spaces
- 110
- Storage CCTV
- No
- Car Park
- Station Car Park
- Note
-
Off Peak from 1600 Monday to Friday
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 66 with 2 accessible spaces available
- Parking is chargeable for all vehicles
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £6.80
- Off peak rate
- £2.00
- Saturday rate
- £2.00
- Sunday rate
- £0.00
- Weekly rate
- £34.00
- Monthly rate
- £88.20
- 3 Monthly rate
- £264.60
- Annual rate
- £892.50
-
Bank Holiday £2.00
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Located directly outside main entrance/exit
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:55 - 19:40
Saturday 05:55 - 19:40
Sunday 09:10 - 18:40
- Location
-
Outside the main station entrance and in the booking hall
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
-
Fratton ticket office has Smartcard facilities including issuing new cards and selling tickets to Smartcard.
- Penalty fares
- Penalty fares apply for South Western Railway
Staffing and general services
- Information available from staff
- Yes - from help point
- Information services - opening times
-
Monday - Friday 05:00 - 23:00
Saturday 05:00 - 23:00
Sunday 06:00 - 22:00
- Customer help points
- Yes
-
Customer Help points are located on every platform
- Lost Property
- Yes
-
Please register your lost property using the form at SWR Lost Property. It can take several days for items to turn up, we will let you know if they do.
- Customer Services
-
Please contact our Customer Service Centre on 0345 6000 650
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Goldsmith Avenue (for buses in both directions).
Goldsmith Avenue is located on the opposite side of the footbridge from the main entrance/taxi rank/Railway club.
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
-
Food outlet (Seating available)
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located in the Booking Hall on Platform 1. The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 5282100
- Assisted travel
- Assistance from station staff is available to customers boarding and alighting trains, and moving through this station, until 23:00 daily. Please make yourself known to staff in the Ticket Office or on the platforms. After 23:00 boarding and alighting assistance can be provided by the Guard on board the train, who will step out onto the platform when the train arrives. You can book assistance up to 4 hours before your journey when travelling on South Western Railway (10pm the night before travel with other Train Operators). Planning in advance isn’t always possible so do not worry if you haven't booked – our staff will do their best to assist you onto your preferred train.
- Helpline opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
24 hours a day, except Christmas Day and Boxing Day
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 05:00 - 23:00
Saturday 05:00 - 23:00
Sunday 06:30 - 22:30
Staff help available until 23:00 daily
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Step-free category A Station - This station has step-free access to all platforms
- Wheelchairs available
- Yes
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